Makawao, United States
1120 Makawao Ave
N/A
+1 8085722299
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
They're only interested in selling their more high end bikes (the guy assisting me said it himself). Forget the man who was assisting me but he wasn't much help. It's a good place for rentals besides that a lot of the bikes are marked up in price because of the high cost of shipping to Hawaii (no way their fault). This is my experience there as a beginner into the biking world. In short its probably the best place to rent from on island but in terms of selling bikes, thats a whole different story. Honestly if you know what you want from them then it should be an okay experience but as a newbie they don't seem to engage with you as much. Most of the questions I had I didn't even ask cause like I said they just want to try and sell higher end bikes or so it seems. Prices are intimidating especially without any financial options. This is my personal experience and just wanted to share it. Nevertheless check them out for yourself and share your experience on here. I hope this review helps. Aloha!
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If you’re riding Macawao or Skyline, and you need a quality bike, look no further. Kranks reserved my bike, dialed the suspension in for my weight ahead of time, and had all the extras needed for a good day. The gentleman who helped me gave me a well designed store map to Macawao just in case my google maps app lost signal- it did. The prices are very fair. For a high quality enduro bike that kept me safe and allowed me to crush some ascents and bomb Pineapple Express a few times, I felt it was a good partnership. Its proximity to Macawao and Skyline is an added convenience. Saved me from having to schlep my own bike in a box. Didn’t have to box my bike or pay for oversized baggage. Kranks - worth every penny and the customer service was outstanding.
Unbelievably friendly and helpful staff. Easy online booking for a bike rental and AWESOME branded gear. Highly recommended.
Aaron set us up with a great Orbea Gain ebike for our two week stay. Worked great and made it easy for my wife and I to ride together anywhere on the island.
Krank Cycles - appreciated your professionalism today. Can't wait to be there in the Fall to rent a bike from you. Hands down the best service and ebikes on the island! Thank you.
Super helpful and knowledgeable when we were looking for e-mtb's to purchase.
I had a wonderful experience end to end with Krank Cycles. I contacted them after hours regarding a Craigslist post that they made of new bicycles in stock. They promptly returned my message and informed me that I could stop by during business hours. I came in the next day and after a short wait (the team was masked and observing COVID protocols of limited occupancy so I waited outside until the previous customers were finished) Mark helped fit me for a mountain bike to purchase. With few bikes available due to COVID, I was happy to find one that I could purchase at a fair market rate. I went on a short test ride, and decided the bike was for me. Mark explained the different helmets to me and then attached the bottle cage that I purchased to my new bike. I spoke to the owner Aaron for a few minutes as my order was being processed, and finally Mark helped me load up my new Giant Talon mountain bike into my vehicle! I would recommend Krank Cycles to anyone looking for a new bike, bike service, or bike rentals. The employees were kind, thoughtful, and engaging. I feel fortunate that we such a great bike shop on our island!
We rented three bikes for the week in Maui. I wanted to complete a bucket list ride from the ocean to the top of Haleakala as well as some other rides in Maui. I needed a high end bike similar to what I ride at home and definitely as light as possible. They outfitted me with a Giant TCR, full carbon, SRAM electronic components, a full carbon Giant Defy for my son and an e-bike (Orbea) for my other son (he needed a little extra help). The ride was hard, but everything went seamlessly. The service was fantastic and the bikes were in incredible shape! The TCR was light, snappy, a great climber and fast on the flats. If you need a high-end bike not some over-used, poorly cared for rental, Krank is the place for you and well worth heading up-country in Maui to get it. Thanks Krank Cycles for helping me check another ride off my bucket list!
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