Manchester, United States
655 S Willow St
$$$
+16032327159
N/A
The tea itself is decent but the staff is not that great. I went today and the white blond girl told me “mask over the nose” in a rude tone, even though it was over my nose, which I told her and she responded with “K.” I am very cautious with making sure my mask is always on properly, but this girl had an attitude that was nothing but problematic and bratty. When she finished our drinks, I said thank you and she rolled her eyes at me and said “yup.” I usually don’t get bothered by these things, but at this location the service was awful, especially this most recent incident; it is kind of upsetting because I have been coming here since the grand opening.
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Kung Fu Tea, a chain I think, is excellent. Get the app and order ahead for pickup- they are busy. Fun choices, read up ahead of time no descriptions in the shop really.
I have tried this place 3 times prior to making this review so I like to think I know the place pretty well. I like this place a lot, it’s got a fun atmosphere and chill/nice staff. Just like any business, that comes across a time once in a while where they may have many more customers than staff working it can fall behind which happened once but that’s to be expected. I wouldn’t blame their work ethic on it. I have had something new each time we have gone and enjoyed most of them! From what I have found, they’re generous with their product and have many many options, so try to go out of the comfort zone once in a while and try something new. Their are so many ways to customize your order through their free app which is really cool and I sure you could make these same requests in store as well, such as sweetness level, ice preferences and topping additions. I gave this place a 5 star review because these people are hard working, keep a clean environment always, and try to cater to everyone which I really enjoy. I hope this helps! :)
Okay so the tea is actually v good. However, the staff has no sense of urgency. Especially the girl with tan skin, brown hair, sports bra (at work??in winter?)and fake eyelashes. We were standing there waiting for her to take our order watching her text. Then she looks up and says "Oh I can take your order whenever you're ready". Then her friends came in after us and got their tea before us because they were in "rush". She made the tea pretty good but girl don't wear a sports bra to work and maybe treat your customers a little better. Xoxo
So many choices! Have come here a couple of times now to get our bubble tea fix. Each time we enjoyed whatever we ordered. The staff is friendly and willing to walk you through the menu. Remember that if you want the tapioca bubbles in your drink you will need to explicitly ask to have them added.
Well staffed, friendly experience. Teas were standard for Kung Fu tea and we enjoyed them!
Amazing, I only went 2 times but im obssesed with the strawberry lemonade with mango popping bubbles. I also love the rosehip lemonade with mango jelly. Im very picky for alot of food but O M G i recommend 1000000000000/10
The tea is honestly phenomenal but I will no longer be returning due to the staff. Terrible attitudes. Only care about their friends who are hanging around the shop and don’t really care to pay much attention to customers. Shame. Really loved the tea :/ lol
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