Kyle, United States
410 Oxford Dr
N/A
+1 2147839137
Bo designs and builds great Custom Pools he has great contractors who pays attention to detail. Bo was always available and returned calls. I highly recommend. Do not hesitate to build a pool with KB Custom Pools.
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Bo is an honest, hard working and truly stand up guy! Definentely reccomend KB Pools!
Putting in a pool with KB Pools was an awful experience! Our pool was “complete” just over a year ago but we have had to file multiple warranty claims that still have not been addressed. One major warranty claim being a giant hole in our pool plaster that is leaking rust. Mr. Barnette claimed that simply patching the hole would fix the problem. However, the owner of the pool plaster company inspected the oddities and informed us that the reason we were seeing rust is because there was a hole in the gunite and the rust was from the rebar. He stated the patch would not hold for long. Even with this knowledge, Mr. Barnette refuses to fix the problem and less than six months later, the patch did not hold. KB Pools has still not addressed a large hole in our less than 2 year old pool. In less than 1 year, we have had to replace the pool pump, 3 out of 4 lights, resurface our deck, and replace the remote to control our pool settings twice. We also have several tiles on our spillway that were installed shattered and KB Pools has refused to fix those as well. Every warranty claim has been a fight and nothing is ever addressed. We have had to report KB Pools to the Better Business Bureau more than once now unfortunately. I would not recommend this company at all!
KB CUSTOM DESIGNS ARE AMAZING AND VERY PERFESIONAL COMPANY
I know Bo and guess what he is the owner! No impersonating just FACT!
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