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Laboratory Alliance-Central Ny

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East Syracuse, United States

laboratoryalliance.com
Medical laboratory· Blood testing service

Laboratory Alliance-Central Ny Reviews | Rating 3.2 out of 5 stars (6 reviews)

Laboratory Alliance-Central Ny is located in East Syracuse, United States on 5000 Brittonfield Pkwy. Laboratory Alliance-Central Ny is rated 3.2 out of 5 in the category medical laboratory in United States.

Address

5000 Brittonfield Pkwy

Phone

+1 3154370856

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Kelly Kulis

There is no way the other reviews could be talking about the girl I know! It is nearly impossible for most people to draw my blood. I am the dreaded "hard stick" they probably warn about in school. Other places I have gone, 2 or 3 different people would try multiple times but to no avail. Made even worse when the people get visibly frustrated & tell me to try a different lab location tomorrow. Well I finally found THE "different location." I first met Hannah at a different location & ever since then I would track down the location she was working in. I once drove over an hour away just to see her. Not only is she able to get it every time, but she is very calm & patient with me and never makes me feel bad. (I have honestly left other places in tears) Lab work used to give me crazy anxiety & instant dread when the doctor would hand me that order, but not anymore because of Hannah. She is by far, the best phlebotomist I have ever gone to in my 37 years of being alive. She is at this location permanently now so if you dread getting lab work done like I used to or are a "hard stick," this is the place to go!!

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Hunterflying

The regular phlebotomist here is FANTASTIC! The previous commenters were probably rude first. I was there when one person verbally attacked the employee for not taking them faster . The lady was professional in stating that the doctor's office did not send the right paperwork. the patient got irate and took it out on the lady. There was only one worker to take care of a number of people. She was professional ,courteous and very good with the needle. No pain ,no bruising. I found my place to go to for lab work.

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Melissa Phillips

I have gone here twice now because they are close to my Dr. who needs lab tests. Both times I have been “greeted” by different people with rudeness and annoyance. The first time the person was so rude to me she triggered my anxiety and I almost went into a panic attack. I was able to get it together and we talked about things which calmed the situation down. She was very good at the lab draw (and I’m usually a hard stick). When I left the issues appeared resolved and we both wished each other well. The second occasion now (today) a different woman was snippy and rude to me at the desk when I had a question since I did not understand something. I feel as though people who work with the public should have a little tact in their interactions and understand that everyone comes from different backgrounds and not everyone does this all day. We might have questions that seem obvious to them but need then explained to us. Regardless, I walked out and if I can find another lab place that is covered in my network I will not be returning to this location. It’s very unfortunate that their initial customer service upon entry is so bad because from my experience they were good at drawing blood.

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Marsha Verde

The front desk woman was rude, incompetent, and never filed my bloodwork with my insurance. Thus, I was billed the amount of 300 FOR MONTHS, until they finally resolved the issue. Terribly dysfunctional facility!!’

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K C

Front desk staff was quite rude, very unprofessional. Hope they can improve their customer service in the future, although I won't be going to that location again...

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MrSticksb

L.A. in Brittonfield very good ...

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