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BioLife Plasma Services

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Lacey, United States

biolifeplasma.com
Blood donation center· Blood bank

BioLife Plasma Services Reviews | Rating 3,1 out of 5 stars (5 reviews)

BioLife Plasma Services is located in Lacey, United States on 8530 Martin Way E. BioLife Plasma Services is rated 3.1 out of 5 in the category blood donation center in United States.

Address

8530 Martin Way E

Phone

+1 3604553301

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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A

angie park

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THE STAFF IS AMAZING. Everyone of them and they make the experience. They are knowledgeable and sincere. They really care about the health and safety of their donors. I am absolutely in love with the staff and the nurses. They are genuinely caring and very hard working. Yes there are wait times and yes they are short staffed at times but they make the most of it and work diligently to get donors in. The facility is CLEAN (sooo important) and organized. The staff is wonderful and do their jobs well. I hope they get recognized for their work and sincerity.

M

Marc

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This place is great. Ive donated other places before. Easy process and prepaid debit card works great. Put me down as a referral!

C

Connie Hull

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These people rarely answer the phone, so if you need something or want to ask a question you have to go in person. The phone machine will prompt you to leave a message but don't waste your time. They do not call you back. Last time I got a real person to answer the phone- I got put on hold for 28 minutes just to be told they could not find my file. I went in person and was told I could wait to speak to a nurse. I waited. And waited. And I left out of frustration. Was also told I could come in and take another blood test, but why would I when I can't even be given info on what was wrong with the last one? I've had enough of my time wasted coming here. I started donating because they were close to the gym (la fitness) making it a convenient way to help others. Sounds good but be prepared to get treated as if you are not important and you will be spending a good three hours of your time, two hours of which will be standing in lines.

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Valerie Woodman

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Normally I would give the Lacey location 5 stars because the staff is amazing. They know me by name when I walk through the door and are always pleasant, personable and professional. That being said, the wait times are becoming ridiculously long. It used to be that I could typically count on being in the center for about an hour and a half - beginning to end. Now, it's 3 hours, minimum. This isn't the fault of the staff; but falls directly to current management not scheduling enough people during busy periods. I can't tell you how many times I've been in the screening line that is 20 donors deep and there is only one screener trying their best to work through, with no assistance coming in sight. Once you finally get through screening, you get to go stand in another line because there are only 2 sections open and not enough employees scheduled to open a 3rd. I've tried scheduling my appointments for early morning or toward the end of the evening, I avoid scheduling on weekends and there is no difference. I've been coming here for 3 years and it has never been like this until recently. The obvious solution is to hire more staff but I think looking past that, there should be at least two additional people scheduled per shift who do nothing but float back and forth between screening and on the floor disconnecting donors, cleaning the beds and setting up for the next donor. Just my two cents but I think both areas would appreciate the support. Your employees deserve to be supported and your donors deserve have their time honored.

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Steven Buemann

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Save lives and donate plasma and get a little in return too. Well-maintained facility inside and out, super friendly very well trained staff.

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