Search Icon

Clarus Eye Centre

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Lacey, United States

claruseye.com
Eye care center· Ophthalmologist· Optometrist· Lasik surgeon· Optician

Clarus Eye Centre Reviews | Rating 4.3 out of 5 stars (5 reviews)

Clarus Eye Centre is located in Lacey, United States on 345 College St SE STE C. Clarus Eye Centre is rated 4.3 out of 5 in the category eye care center in United States.

Address

345 College St SE STE C

Phone

+1 3604563200

Service options

Online care

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Open hours

...
Write review Claim Profile
J

Joan Olson

I waited 55 minutes for my appointment. No one touched base with me during the waiting. When I asked the Dr if that was a normal wait period, her response was “Sometimes”. No apology or explain action. I find that poor customer service.

T

Tim Weiss

This is a wonderful friendly place. They have a cheerful person always stationed at the door to help and direct you. Front staff is fast, friendly and efficient. The eye doctors and staff are wonderful each time I go. This is an extremely pleasant, and attractive place that is well run. The optical store is in it but operates as a separate business. I have lived in several cities and this is the best I have seen ever for eye centers.

J

Julie Johnson

My husband and I have been going to Clarus for 10 years now. And we have always been treated with professionalism and courtesy. Being in the medical field. I'm very aware of what's going on around me and behind the scenes. They are great. Their organization and cleanliness is a big plus. We were just there during Covid and even though I had to wait a little longer than usual. They were great at keeping me informed on what was going on. We wouldn't go anywhere else.

E

Em Schwifty

Staff seems insincere and likes to just stand around, chit chat, and drink coffee. They schedule as many people they can at one time and make you wait hours to be seen. Definitely check your options before choosing this place.

N

Nowanna Gibb

My optometrist sent me to Clarus for investigation and management of my eye issues. I had high expectations going to a medical doctor, but the \comprehensive\ exam showed the least detail of any eye exam I've ever had. You would think there was nothing wrong with my eyes looking at my chart, except the beginnings of cataracts were noted by this doctor who also performs cataract surgeries. I'm not sure the doctor did more than glance at my records, but that shouldn't matter with a fair exam and taking a history and actually talking to me instead of blazing through the \comprehensive\ exam. I had to bite my lip and hold back tears when the check-out person from my initial visit asked me about my experience and went on and on about how wonderful this doctor is at explaining and spends time with patients. On later visits, I had symptoms on my other eye (with extensive documentation on my prior medical records of abnormal findings) and I complained about those symptoms to the tech, but that was dismissed with what felt like a 2-second look by the doctor who showed no care about investigating the source of my pain. If there had been any attention paid to my history or symptoms, this might have merited a second look and saved me grief down the road. Since I was on Medicaid, I have to wonder if I received a diminished level of care since I just can't believe my doctor would be so unskilled/disinterested. * Note my visits were shortly pre-pandemic and I'm sure by now the whole experience of check-in to check-out has changed and the wait times are different. I'll just comment that one annoying thing was I was left to dilate in the exam room with the door left wide open and people walking by all the time. I should've just shut the door rather than worry I'm doing something wrong.

Top 10 companies in Eye care center category in United States

Close