Lacey, United States
8270 28th Ct NE Suite 11
N/A
+1 3607535877
Wheelchair-accessible entrance
Ferrellgas has a long-standing reputation of providing seemingly great prices at first, to lure in customers, and then raising them again and again. I had service with them for 304 years and would call and ask their price for an upcoming delivery and it was WAY to high. I told them my limited Social Security income and they would act very nice and give me a good price.. and then raise it to the higher price as soon as it was delivered. My sister in Chehalis also used them and experienced the same thing. Their employees are very nice on the phone, but their overall prices are the highest in the long run. I switched to Propane Northwest and they have been wonderful, always giving me a good price.
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Completely unhelpful and rude. They’ll also take their time regardless of the circumstances I was trying to explain. Enjoy the extra money. Good thing we’re leaving. Terrible customer service.
We lease our tank through Ferrellgas and we had a leak. Our tank was at zero and we run our cooking stove, our heater, and our water heater off of propane. The manager went above and beyond to help us (after hours even), was extremely easy to work with, and credited our account as this issue was of no fault of our own. We expected to pay something because again our tank was at zero but because of their amazing service we paid nothing. I am very satisfied with this company and I would definitely recommend them!
Ferrell Gas was the company of choice for my parents. The delivery guys knew my mom and dad by name and it seemed always took the extra step for them. After my parents passed I continued using Ferrell Gas because I knew my folks stuck with people they trusted. I’m the same way. They have always been prompt and courteous. If I had questions they had answers. Their customer service is top notch. They are a fine example of what one wants in a company they’re going to rely on. I highly recommend them!
Ferrellgas is the best propane company I've ever dealt with. They are very dependable, helpful and always cheerful. Even more importantly, they are very safety conscious. I appreciate the recent inspection for safety hazards done at no charge.
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