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Lafayette Pack and Ship + Print

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Lafayette, United States

lafayettepackandship.com
Fax service· Notary public· Shipping and mailing service· Mailbox rental service· Print shop

Lafayette Pack and Ship + Print Reviews | Rating 4.6 out of 5 stars (8 reviews)

Lafayette Pack and Ship + Print is located in Lafayette, United States on 3559 Mt Diablo Blvd. Lafayette Pack and Ship + Print is rated 4.6 out of 5 in the category fax service in United States.

Address

3559 Mt Diablo Blvd

Phone

+1 9252847444

Accessibility

Wheelchair-accessible entrance

Open hours

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Dani D

Sue couldn’t comprehend simple instructions for printing. I had to go somewhere else because she kept saying that I was being complicated and if she made a mistake it would have been VERY EXPENSIVE for me. Ian is always very nice. 03/16/21 I edited my review above last week to sound less damaging for the business. I gave 3 stars instead of 1 after receiving an apology despite the complete lack of empathy towards me, which was nice of me. I always go to small business like this one instead of big ones like UPS to contribute to my neighbors' economy. But now the owner edited their response and added "just maybe a word to us direct would have been better as opposed to trying to damage our business with a poor review on line when all local businesses are trying to stay afloat and keep their doors open". To be clear, I talked to Sue several times DIRECTLY before leaving. I was super understanding when she didn't comprehend my directions despite her continuing to be rude. She was the one calling me a difficult person when I repeatedly asked for ONE copy of each page between 3-10, 12-29, not TWENTY-SIX copies of each page, and she kept insisting on printing 26 copies. BIG PAY DIFFERENCE that I would have to pay for. NOW I'M CHANGING IT AGAIN TO ONE STAR. It's not about the terrible apology, it's about the attitude she gave and still giving me online (I want to think this is not because I'm a person of color). It was HER ACTIONS that damage her own business, not my review. I'M NEVER COMING BACK, this is so unprofessional. 03/25/21

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Gregory Deal

From the moment we walked into the store we were greeted by a friendly gentleman named Ian and for the next 30 minutes we went over all the details of how to pack and safely ship our item He described how he would crate and pack our item and we knew right then that we came to the right place. Our package arrived with no problems, in fact the crate he made was so solid we decided to keep it to use again if we ever moved or needed to ship it. A great experience and would recommend this store for all your shipping needs.

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Judy Berger

The owner is absolutely fabulous. He really cares and wants to help you even though he’s not getting paid for his time. It’s my second time going there and he came out to my car to let me know that if I’d text him my label maybe he can help me fix it. He had no reason to do that after I left boxes off that he doesn’t even get credit for. I cannot say enough about how wonderful this place is!

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william kuchtiak

I moved to Hawaii and had a very large Ultrawide curved monitor I wanted to ship there. I went to Lafayette Pack and Ship and one of the owners, Ian, helped me. Some of the best customer service I have received anywhere. The monitor was expertly packed and arrived in HI in perfect condition. I highly recommend this place and wish it was on the island so I could use them again!

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Amy Grove

Very nice, good and fast service ! Highly recommend it!

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Keith Deming

Super friendly local business. We needed a notary and they were quick and happy to help.

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rita delgado

Great place! I had a medium size appliance to return and accidentally threw out the packaging and box. They packaged it and sent it. Ez and convenient.

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Robin Juliana

Ian and Sue were wonderful helping me ship my package overseas. They were warm and easy to talk to. A wonderful and rare shipping experience . I will touch base with them for a continuation regarding my shipping saga! They saved me from a parking ticket too! Gads

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