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Marshalls

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Laguna Niguel, United States

marshalls.com
Department store· Children's clothing store· Luggage store· Swimwear store· Women's clothing store· Clothing store· Men's clothing store· T-shirt store

Marshalls Reviews | Rating 4.3 out of 5 stars (5 reviews)

Marshalls is located in Laguna Niguel, United States on 27080 Alicia Pkwy Ste A. Marshalls is rated 4.3 out of 5 in the category department store in United States.

Address

27080 Alicia Pkwy Ste A

Phone

+1 9493604142

Service options

In-store pick-upIn-store shopping

Amenities

Public toilet

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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B

Bailey Tans

My mom was accused of picking apart a 16.99 Easter wreath when trying to return it at this store. Two women (supposedly managers?) confronted her in line, in front of many people, took the wreath, examined it (saying pieces were missing), accused her, and would not accept the return. The management at this store is rude, accusatory, and embarrassing. I am disappointed and mortified that she would be treated this way, and if I had been there, corporate would have been contacted. I hope these women are ashamed. If this was caught on camera, I hope proper measures are taken and they are dealt with. What a way to run what is supposed to be a nice store! We have spent years going to Marshalls and affiliated stores, and I no longer care to support them if this is how they allow their customers to be treated.

L

Lisa A.

Great store. Prices were a good value

C

Cindy Russell

Large variety of items for pets at great prices. Doing a good job adhering to latest Covid guidelines.

A

Abdullah Al Homeadan

Good prices for mid tier brands. It’s my favorite place,

S

S. ChM

This location was my favorite location to go to but not anymore. The store Manager Anna P is very rude and unprofessional! Last weekend I went to this location and purchased 7 items from this location and I paid about 120. They hired lots of young employees that don’t have that much experience recently. Today after a week went to return 3 of my items that I didn’t want they told me they can not refund me for 2 items because I didn’t pay for them from the beginning. The way manager was talking to me it was like I took those items without paying and now I want refund for something I didn’t pay. They refunded me only for one item and the other two they just took it without paying me back. My receipt was showing them I purchased 7 items and was returning 3! I took the manager’s name to complain because she accused me for shoplifting!!! I just lost about 55.

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