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Laird Noller Ford of Lawrence

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Lawrence, United States

lairdnollerautomotive.com
Ford dealer· Car battery store· Car repair and maintenance· Chauffeur service· Lincoln dealer· Mazda dealer· Tire shop· Used car dealer· Used truck dealer· Auto repair shop· Car dealer

Laird Noller Ford of Lawrence Reviews | Rating 4.5 out of 5 stars (8 reviews)

Laird Noller Ford of Lawrence is located in Lawrence, United States on 935 W 23rd St Suite A. Laird Noller Ford of Lawrence is rated 4.5 out of 5 in the category ford dealer in United States.

Address

935 W 23rd St Suite A

Phone

+1 7858433500

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
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M

Maggie peavy

I always do my research before making any large purchase and spent weeks researching my new car purchase. In the end, I came to Laird Noller from Nebraska to buy a 2020 Ford Escape because the price was too good to pass up. The car was not on the lot when I arrived as planned, but Rolando, the salesman, was so helpful and worked hard to get the car back quickly so I could test drive it. The car was exactly what I was looking for and the price couldn’t be beat! I also traded in my car and, because of my research, I knew what my car was worth and that’s exactly what I was offered. All in all, it was a great buying experience and the fact that they have been in business for 60 years and are family-owned is very apparent. They know what they are doing and do it well! I would definitely recommend Laid Noller to anyone looking to buy a car.

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Jd F

Great service, very knowledgeable, straight to the point no monkey business, very professional but made you feel like you were with family. Furthermore, very quick at doing the paperwork to get the deal done. A 5 star dealership that you can trust geting a great deal and service from in a pleasant friendly atmosphere. I would definitely recommend Laird Noller Ford of Lawrence to everyone.

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Brad Simmons

Purchased a spot to order a new full size bronco. Made contact with dealer. Wife wanted a new car before winter, I asked the dealer if it would be possible to get her into a car suitable for winter while we waited for the new bronco. Dealer offered a brand new escape as the vehicle and promised that we would be able to maintain the same payment when the bronco would arrive. Also have the ability to build equity in the escape. We made the wrong decision in trusting what the salesman said, shame on us. Long story short we went to place an order for a low budget bronco, found out that we would be upside down in our trade and unable to afford the vehicle of her dreams. The salesman was polite enough to say "sorry" and we left dealership. We were set to purchase any car she wanted, she wanted the bronco but now stuck with an escape. Bottom line, shame on us, we should have known better. How can a dealer recommend this course of action when they know what we really wanted and not stand behind their words.

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Kris Kaase

I have had my Ford Escape serviced by Laird Noller a number of times over the last four years. I have always been pleased with the service and the cost was comparable to independent shops. Laird Noller has recently made changes in the Quick Lane service and the new team is outstanding! Michael checked out my car personally and let me know about a couple of potential issues. He told me how to listen and feel for the source of the problem. He offered options and suggested what I could try first that might solve the problem and save additional expense. His recommendations were spot on! The issues we had with road noise and some movement when braking were completely resolved. It feels like I am driving a new car even though it has 158,000 miles on it.

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Tyler Habiger

Exceptional service, great customer service and quality workmanship. Gifts same day appointment and completed in an hour. Easily the best place I’ve had my vehicle serviced in the area. Highly recommend.

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Joe C

Service department is terrible. After routine oil change and tire rotation, my car drove terribly a few blocks from the shop. I got out to find a tire with lug nuts less than hand tightened! Another time after an accident, they took 3 months to fix my car. I regret taking my car there especially after I was told to think twice about it. They offered nothing to help me out over the 3 months. I called every few days and was told the same thing.. 'Your car's not ready. It'll take a few more days.' After complaining about their lack of service when picking up my car, the service manager asked why I didn't complain before! I didn't realize customers had to complain to be taken care of properly! Take this review as a warning or advice.. I won't ever do business with them again.

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Joey Shondell

Really awesome service for my 1996 Ford ranger that needed some new spark plugs and dash lights. Nate is a legit employee, took me to my truck after the service to show me details on the inspection! Only gave it four because labor costs are high but you get what you pay for!

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WJ Hickman

Exceptional service by scheduling, advisor and technician. Though my car requires additional work to complete a basic service it was completed within the scheduled time. Everyone I interacted with were very professional and kind. The service provided by Laird Ford was far superior to service I previously received at the absurdly priced Jaguar dealership, in product and personal interaction. I tremendously appreciate being informed of the upcoming required maintenance, allowing me to budget for the more costly expense. Laird is now my go to dealership. Thank you to everyone!

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