Lake City, United States
2452 E Duval St
N/A
+1 3862922430
Doug and his guys are very polite and respectful. I broke down just outside of live oak and I live in Tallahassee so I was pretty down about it. But I called Doug and he had my truck off I-10 and safe at his shop within and hour or two. I’m extremely grateful for the experience I had with him. He’s respectful and reasonable and not out to scam or overcharge anyone. I’d recommend highly. Thank you to mr Doug and your guys for Just being good people
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I contacted Swanson towing to have a 10x12 storage building moved from lake city to to Thomasville ga on 2/7/2021. We agreed on a price and TIME OF ARRIVAL to have to building moved at 2p.m. With a open window until 3 pm. No show. I was told that they would get to it and have it loaded by the end of the day so I went back to Ga. 2/8/2021 I was promised yet again that it would now be picked up by noon and en route to be delivered via text. Still no one showed up. Followed up a bit later and yet another promise to have it done. On their words because they “don’t break promises”. I called at 4:20 to see if they had gotten my shed yet and they said they’ll get to it before the day is over..... again. Then they got upset that they don’t keep their word and told me to find someone else and hung up on me. Gladly. If anyone needs anything moved find someone else. Contrary to what Swanson towing thinks, there are more people in lake city willing to move a shed at just as good off a price as then. Too bad I can’t post pictures of my messages with them. Very poor customer service and very untimely. Update. He called me and I declined his call after I was hung up on. He texted me claiming that he didn’t hang up on me and he didn’t even talk to me. Stated that it was one of the guys that works for him. The claims that I called him every 30 minutes when I’ve only called 4 times today to find out when he would be there. @9:11 11:10 2:40, and 4:21. There are reviews on other sites that post similar experiences. I am a very patient person and have NEVER left an online review about anything before. That should be all I have to say.
I was very pleased with the owner of this company, I broke down about 10 miles from Lake City and I’m from Ozark AL. When I finally got in touch with someone t who could tow us and bring a tire we had already been on the highway for 2 hrs. Not only did he bring us a spare tire when it didn’t fit he found us one that did I pray your business continues to stay blessed and thank you very much for all you did for me and my family!
I found myself in need of a new alternator on the side of I-10 and was worried about just googling a local tow company. My phone battery was also dying and I was completely desperate for help. Swanson’s owner showed up to save the day. They were professional and quick to repair my vehicle and get me back on the road and home safely to my family
We were stranded at a rest stop on the interstate. They kept me updated on arrival time and were really helpful throughout the process.
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