Lake Stevens, United States
1901 Vernon Rd
N/A
+1 4254081152
Great people willing to go the extra mile. Our job was not straight foreword and very difficult.We are very grateful to have these people working with us on our project. Thanks Group4.
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The worst customer experience I have ever had. If you are a looking for help dividing a lot look elsewhere. They are not good at communicating expectations, and progress throughout the project. I was happy with the first survey portion, but the second portion was an application to the city that was terrible to work with them on. The team said would take about 2 weeks. When I followed up two weeks later they were not done yet without an idea when they would be. 5 days later I had to cancel the project with them. They then sent a large invoice after having received nothing back. I pushed back and got a vague invoice, and incomplete plans, when I disagreed and asked for more detail they threatened to put a lien on my property. I understand I had a contract and cancelled it, and was responsible for the work they did to the point I cancelled, but the communication was soo poor, and the materials they provided did not seem to justify the high invoice I received. Really was a disappointing experience, and left a very unsatisfied customer and I wanted to pass along the warning.
They have surveyed my property in lake Stevens a couple times. Both experiences have went perfect.
Honestly I was here for the salmon place polar bear plunge but there nice people when you walk in the wrong door and spill coffee on there stuff that last step was a trip Iast fall lol
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