Lake Wales, United States
23280 US-27
N/A
+1 8635887939
DeliveryIn-store shopping
Car washOil changeRepair services
As usual service at Dyer was top notch. Everyone is so friendly and helpful. The service dept. greets you and handles service asap. They escort you to the waiting area advise you were the restrooms are, where free coffee is, where the vending machines are and offer you a ride to the nearby shops and restaurants. I absolutely have found my favorite dealership. I've bought a Kia from them and traded in my other Kia with them.
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I was on the market to purchase a car for my daughter. I communicated with several dealers via email, text, and phone calls. Nick one of the sales persons reached out to me and provided me with pictures of the vehicle that we aers interested in. I told Nick what was our budget for the car the we were interested in (2020 Rio). Nick told me the price but we continue to compare with othwr dealers. Nick kept in contact with me for roughly 3 weeks as we did our \shopping around\. He reached out to me and we agreed on a price so we had a meeting of minds. He asked me what time we would be stopping by so they can have the car ready for us. We arrived and Nick was busy with another customer (if you're good you're busy). He asked Javier one of his sales partners to assist us with the purchase of the car. Javier took us for a test drive then he took us to his office. He worked on the paperwork and had us execute within a timely manner. Nick and Javier were both professional, knowledgeable. If you are in the market for a KIA I would suggest reaching out to this dealer and speak with Nick.
Sunday I went to a local dealership in Palm Beach because it's close to where I live, I had a horrible experience to the point I was not even going to consider buying any Kia. However, I really loved the look of the Stinger. I got online Monday morning and found Dyer Kia had what I was looking for but was 2 hours away. I worked with Jay over email and text, he even sent me a video of the car since I wasn't local. He confirmed the pricing and all of the details of the car for me. I was originally going to go Saturday but our old car broke down Tuesday morning so a new one needed to happen now. I text him as soon as they opened Tuesday and confirmed once again the pricing and the car and advised I was headed that way but it will take me 2 hours to get there. He answered right away and said he'd have it ready for me. He stood by his word on everything he had told me. He was extremely friendly and professional and made the car buying experience very pleasant. He went through every detail on the car and was just super nice. Thank you! Even the dealership appearance at Dyer was cleaner, decorated nicer just a million times better in every detail! Keep you the good work :)
Great customer service from James Johnson!!!! I feel price was right. I was able to get everything done same day and no regrets here. Thank you again and the Finance manager Jon B was also helpful. Thank you again Dyer Kia!
I want to thank Steve O and Kimberly York , thank you for fixing my windshield they did a beautiful job I’m extremely happy, Steve O is very good at his job and Kimberly is a very sweet person thank you (update)
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