Lake Worth, United States
4570 Lantana Rd
N/A
+1 5619639881
Online care
Toilets
Wheelchair-accessible toilet
My daughter tried to go to MD Now on Lantana and Military trail to be tested for Covid because she has been having symptoms for the past 3 days. The lady asked her if she had symptoms and my daughter was truthful and told them yes she does. The receptionist informed her that she would be charged more because she has symptoms because she will have to see a medical provider and not just get tested. At first they wanted to charge 50 dollar copay for her to be tested because they accepted our insurance and then she was informed it would be 150 for her to be tested. She tried to go there to get tested 2x and walked out because of the price gouging. Teaching young adults how to lie to cheat the system is not a good standard for any practice.
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Great service and it’s true they are fast to see you! Why I didn’t give a 5 Star because I felt a little unprofessional overhearing them speak about other patients problems. And once i side they were like what the heck where all his people come from there were 2 now is like 7.
Every time I've been there I'm always impressed by how new and clean everything looks. The front desk staff are extremely helpful and nice, plus they do their best to get you in to see a doctor as quickly as possible. Once you're in an exam room things move along quite quickly (at least in MY experiences.) All the nurses and doctors are very polite and knowledgeable when it comes to giving information or answering questions. Everyone at this location seem genuinely concerned about their patients...they're not just there to put in their hours for a paycheck. Last week my son drove me there because I had what I thought to be Vertigo. The front office staff were very polite and accommodating (ex: asking me if I'd be more comfortable lying downing an exam room, offering me water, etc.) Once we were brought back into a room I was seen by a nurse within minutes. The doctor came in right afterwards. I was very pleased with his bedside manner...he REALLY took his time to look me over, ask me questions, and explain his diagnosis (in full detail that I could understand: no confusing medical lingo.) That doctor's name is MARIO STEFAN and if anyone from the staff is reading this I'd like to say a big THANK YOU to him because I felt very comforted being under his care. He said and did what he thought was best and I put my full trust in him. THANK YOU TO DR. STEFAN AND THE ENTIRE STAFF AT MDNOW
After waiting in your clinic quite a long time...it was worth waiting for. Your staff is WONDERFUL. VERY KIND..AND EXTREMELY KNOWLEDGABLE. IT was worth the wait. Ill be back again and again!!!!!
Adline was beyond sweet and caring at a time when I needed it. The Dr and front office personnel were awesome too. Made a very tough day better.
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