Lakewood, United States
1800 Cedar Bridge Ave
N/A
+1 7329052202
Kerbside pickupOnline estimatesDeliveryIn-store pick-upIn-store shoppingOn-site services
Wheelchair-accessible car park
Well, I'm not a complainer my nature but I'm not happy with this experience. Ordered plantation shutters back in November 2020. Estimate time 30/45 days for completion. Now I understand delays were due to covid19 issues...That being said, 3 months later with another delay we finally had technician, not the original one who measured the window, come February 25, 2021. He couldn't complete the job because one of the posts you attach the shutter to was the wrong size, warped and had no hinges attached to it. I have an incomplete job and told a new piece has to come from Maryland and take week/s. Had to hang paper shade back up. To say the least I'm not happy!!! 2 stars because the shutters completed look great. Good job Frank.
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Never will I support this business in my life and here is why. First, big company was closed for a while during the holidays. After a week or two,they reopen with 2 sales person. People start leaving after hour and a half of wait. What an organization! Then,I order certain blinds because those were supposed to be ready in 3 days. They came in 3 weeks!I understand, covid times,but false promises is just a bad bad business. When they finally came,they were such a bad quality, I tried to return them or at least get some money back,they were unproffesionally rude. I predict their soon downfall next to home depot and other private small business with much more competitive prices. That's where I went, in the end. Better quality, better prices!
Quick, easy ordering process. Salesman was extremely helpful. Orders were taking about 2 weeks to be completed. 2 weeks later I received the email stating my order was ready for pick up. Have used blinds to go for all my windows for many years
This was a reinstallation of some blinds and a valence that needed repair together with the installation of a few new blinds. The new binds were installed properly and programmed into the groups already existing in my house promptly. The blind repair order was incomplete and one of the binds had to be returned because it wasn’t operational. The installer did everything he could to complete the order and the rating would have been higher if the repairs had been done correctly.
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