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Keystone Granite

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Lancaster, United States

keystone-granite.com
Granite supplier· Countertop store· Tile store· Bathroom remodeler· Countertop contractor· Kitchen remodeler· Marble contractor· Marble supplier

Keystone Granite Reviews | Rating 4 out of 5 stars (5 reviews)

Keystone Granite is located in Lancaster, United States on 1905 Olde Homestead Ln. Keystone Granite is rated 4 out of 5 in the category granite supplier in United States.

Address

1905 Olde Homestead Ln

Phone

+1 7173944972

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Service guarantee

Open hours

...
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Liz Hess

Unfortunately, when I put in my new kitchen I went with Keystone just for the granite, itself, plus a faucet. They did not actually put in the rest of my kitchen. But I chose them for the granite because I could save about 1,000 on the same granite as at other local granite companies. The lesson I learned is that you get what you pay for. My advice is: be willing to pay more for the same granite but get it at another local company which offers better customer service and skill levels. First of all my counter was off by a quarter of an inch on the one end. That doesn't sound like much, but when it's resting flush with the cabinet below, it makes a huge difference. So whoever cut my granite slabs did not have precise cutting skills. Secondly, my faucet was an expensive, high-end model, and from the day it was installed it leaked around the base. When I called Keystone, instead of offering to fix or replace it, they claimed I had to actually call the company which manufactures it, which I did. The manufacturer claimed that Keystone was the responsible party since they carried and installed it. After multiple phone calls back and forth between the two, no one would take responsibility for it and I am left with a leaky faucet which also started coming apart. I'm about ready to replace it. Bye bye Keystone. Never again. Frugality on my part does not always mean I come out on top.

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keith harris

Excellent place with superb customer service. Keystone service & products is worth the price.

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Janet Marx

Jeff and Heather were very helpful And friendly in the store and measuring. The installers came early and did a wonderful job installing and cleaning up. I will use them again.

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Amanda Eberhart

We had an awesome experience with Keystone. The showroom was awesome. It was nice to walk through and see the entire slab, viruses a small square. The experience from the time I walked into the door, until the granite was installed was top notch. Very responsive to emails. I am thrilled with our Viscon White Granite.

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Kate Bachman

So happy with my granite counter tops! For weeks I ran around looking at different granites and getting pricing. Keystone was the only wine that had the design I was looking for and it was also the best price! They were friendly and accommodating to last minute changes and the granite install was super quick. Most places say it takes 2-3 weeks, Keystone was 1 week. They were supposed to arrive between 12-4, which everyone knows those time slots are annoying to make sure someone is home. But Keystone got there right before 12 and had the granite installed in under 2 hours. Super happy!

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