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Land Rover Fort Lauderdale

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Pompano Beach, United States

landroverftlauderdale.com
Land Rover dealerAuto parts storeAuto repair shopCar accessories storeCar dealerUsed car dealer· Land Rover dealer· Auto parts store· Auto repair shop· Car accessories store· Car dealer· Used car dealer

Land Rover Fort Lauderdale Reviews | Rating 4.4 out of 5 stars (5 reviews)

Land Rover Fort Lauderdale is located in Pompano Beach, United States on 400 W Copans Rd. Land Rover Fort Lauderdale is rated 4.4 out of 5 in the category land rover dealerauto parts storeauto repair shopcar accessories storecar dealerused car dealer in United States.

Address

400 W Copans Rd

Phone

+1 9549490654

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Oil changeRepair services

Open hours

...
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J

Justin Adams

Worst service I’ve ever experienced in my entire life. I took my car in for a simple service. They can’t tell me how long it will take and they are out of loaner cars. 3 days later, I’m out of pocket 400 for a rental car, (which they refuse to pay for) they tell me the cars ready so I drive down to pick it up. Come to find out they haven’t even started on the car.. So I took the car back. Called the manager, he apologizes and promises me a loaner car the next time I take it in for service. I took the car back and same deal. Once again I’m out of pocket for another rental car.

C

Craig Kirsner, MBA

I had a great experience at land rover of fort lauderdale! The salespeople and finance people were excellent! Great inventory at an excellent price. And the fact they are backed by Autonation gives them great backing. I highly recommend them!

F

Front Squats and French Bulldogs

Purchasing my Rover was a great experience with Martin. HOWEVER, THEIR SERVICE DEPARTMENT IS THE WORST! They are unorganized and could care less about the customer. I brought my Rover in for service today for plastic pillar parts that have oxidized. Instead of replacing them last year, they just buffed them and said if it comes back then they would replace them. (A warranty item) When I scheduled the appointment I said I was coming in to have the pillars replaced since they look horrible. I said if they weren't able to get the parts in by the time of my appointment, then it would be no problem to reschedule. The female who scheduled the appointment said she would have my service advisor, Mike Anderson, call me to reschedule, if they didn't have the parts. I showed up to my appointment today and GUESS WHAT? The parts were NOT ordered, my Service advisor is out sick and the other service advisors were too busy to check me in. I watched other people who came in after me, leave and I asked why I haven't been checked in. Every time we have a warranty issue, they order the wrong part, etc. Their customer service is the worst I have experienced. I have purchased many new cars from different dealers (Dodge, Jeep, Jaguar, Mini) and have used their service departments. I HAVE NEVER SEEN SUCH AN UNORGANIZED, UNCARING GROUP OF PEOPLE. ON TOP OF THAT THEY DON'T HAVE A CLUE WHAT THEY ARE DOING. THEY WASTE YOUR TIME AND YOU LEAVE AGGRAVATED. UPDATE: WHY WOULD YOU RESPOND BY GIVING ME A PHONE NUMBER THAT NO ONE ANSWERS AND IT IS IN ENCINO CALIFORNIA. SO BASICALLY YOU ARE TELLING ME NO MATTER WHERE THE DEALERSHIP IS.....YOU ALL DON'T CARE ABOUT THE BUSINESS. AGAIN, UNORGANIZED AND DON'T CARE ABOUT THE CUSTOMER AFTER THE SALE. ANYONE LOOKING TO BUY AND WANT EXCELLENT CUSTOMER SERVICE BUY A JAGUAR NOT A ROVER, THE DEALERS ARE MORE RESPONSIVE AND KNOW WHAT THEY ARE DOING.

L

Lauren Chernin

This was the best possible dealer experience we have ever encountered. If you are interested in efficiency and Covid safety ask for Jeff Franfort ! Respectful and efficient he executed the fair deal and we were on our way. Julie in the office further exemplified the courteous efficient delivery service we experienced at Auto Nation of Pompano Beach. This is the perfect example of how good managerial practice trickles from the top down. If you are looking for a Range Rover Auto Nation of Pompano Beach is a first class operation.

E

Edgar Tapia

This is our first Land Rover vehicle and Ricardo was GREAT! He really cared about what we wanted and made sure we got the car we were looking for. We are extremely happy with the whole experience and the car is a just amazing.

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