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Land Rover Glen Cove

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Glen Cove, United States

landroverglencove.com
Land Rover dealerAuto parts storeAuto repair shopCar dealerUsed car dealer· Land Rover dealer· Auto parts store· Auto repair shop· Car dealer· Used car dealer

Land Rover Glen Cove Reviews | Rating 4.4 out of 5 stars (5 reviews)

Land Rover Glen Cove is located in Glen Cove, United States on 70 Cedar Swamp Rd. Land Rover Glen Cove is rated 4.4 out of 5 in the category land rover dealerauto parts storeauto repair shopcar dealerused car dealer in United States.

Address

70 Cedar Swamp Rd

Phone

+1 8558660331

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

...
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John

Danny Cruz is by far one of the best people I have had the pleasure to deal with in the business. Our vehicle was in service for some time, during this period Devin the service manager was very informative. The service advisor Carmine was always very helpful as well. At end of the story Land Rover Glen Cove and Land Rover / Jaguar Corp made sure we were happy and we ended up getting a NEW vehicle. Land Rover Glen Cove and Land Rover/Jaguar CORP made sure to make us feel like family. This is our second vehicle from Danny Cruz, we can not say enough on how Professional he is, and truly a gentleman. When the time comes for another Land Rover we will make sure to see Danny again! Thanks Danny and the whole staff at the Glen Cove Facility.

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Patryk Trojnar

Less than two months ago I got my brand new Velar. So far discovered few issues that forced me to send it back for repair (twice!). Despite the assurance from the salesman that the car is free of issues they were coming almost every day. I knew Velar have some problems but the salesman confirm me, that the latest software supposed to be on my car, fixed all the problems. Well there was no update installed and the first problem appears on the next day following few other issues. Last time I send my car was something major, they decided to change the computer in it. My car was in the service couple of days. At some point I decided to check my Dash camera. This is my second review since the manager of the place called me, explaining that the issue I had with Service Department was according with there rules, and I was mistaken. Nevertheless, I decided on their favour not to mention that. Unfortunately my camera record something I can't let it go! LR is not a cheap brand and I believe they should really take care of theirs customers and the vehicles. And yet they washed the car in the worst possible way! With the BROOM! Yes with a broom, there was a man who scrubbed the entire car with a broom. Since the manager decided to respond to my review and mention that they HAND WASH all the cars, that's fine but the way they did that and improper tools they using for that purpose is shameful ! for that location. The management should provide employees with proper equipment for that type of work. During the last two months I own this car and I had no need to wash it. This was the first time. My entire car especially the glossy black panels - because of the broom, are completely scratched and cover with swirls. I spend few hours polishing with the machine whole car by myself. Recent experience with LR of Glen Cove just upsets me since I work very hard for this car.

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Paul Fleuranges

I have never had a bad experience at Land Rover Glen Cove. From my first visit three years ago to today, the team has always treated with me with attentiveness, dignity, respect. The process has always been open and transparent whether it was during the lead up to my first lease, closing the deal to and visiting for maintenance. I have always felt that Land Rover Glen Cove has had my back.

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JO A

Thanks you so much Jon for a wonderful buying experience! We truly appreciate your professionalism, and the time you took answering our many questions. So impressed with your knowledge of all having to do with the purchase , vehicle information, maintenance etc, and we mostly appreciate, how patient and personable and pleasant our entire experience was! Thank you for your outstanding customer care, thanks to the other members of your team everyone we dealt with was a pleasure to deal with, and thank you Land Rover for our beautiful car!

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Max Chen

I have to say that it was the worst experience i had with any dealership so far. I was in Land Rover Glen Cove this morning for a four wheel alignment and a air bag recall on my Range Rover. When I got the car back I found those damages whoever touched my car did on my steering wheel(See photos attached). I told my advisor, Cynthia, who’s very kind and helpful. However, the service manager was unbelievably irresponsible. He denied that they damaged my car and he was trying to say that the damage were there before the car was serviced and I framed them for it. He denied any sort of reimbursement and the damages they did to my car. Even blamed for the age and mileage on my car. I send my car there for a fix, not for more damage. Never again, Land Rover Glen Cove.

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