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Land Rover Houston Central

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Houston, United States

landroverhouston.net
Land Rover dealerAuto repair shopCar dealerUsed car dealer· Land Rover dealer· Car dealer· Car finance and loan company· Car leasing service· Used car dealer

Land Rover Houston Central Reviews | Rating 3.9 out of 5 stars (8 reviews)

Land Rover Houston Central is located in Houston, United States on 7025 Old Katy Rd. Land Rover Houston Central is rated 3.9 out of 5 in the category land rover dealerauto repair shopcar dealerused car dealer in United States.

Address

7025 Old Katy Rd

Phone

+1 8559839801

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

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Mary Lane

We had looked at so many web sites for the right kind of car, that we had brain cramps! Working with Dave Thompson at Central Land Rover of Houston was a wonderful change of scenery! Dave and his group of sales associates worked together smoothly to give us an easy buying experience. From accepting our price point to servicing this used cars issues just because it's what they do! I would definitely buy from Dave and Central Land Rover of Houston and recommend them to all our friends and family! Oh Dave! I love my car!! Mary Lane

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Sharron Garner

Kudos to Tiffany Medina! Awesome person to work with. She kept me up to date on everything concerning my car and was very responsive to my questions and concerns. I will definitely be going back to Tiffany, if ever needed, regarding my Range Rover Sport!! Also kudos to Andrea for assisting in my pleasant experience! Sharron Cain

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TIFFANE ADKINS

On 1/23/2021 I purchased a vehicle from Land Rover Houston Central. My sales person did a wonder job and I have no complaints there. The issue began with the finance officer Maurice Hogues. He pushed me into purchasing several additional policies/contracts with my vehicle that I did not want or need. He stated multiple times throughout the process that I could cancel any of the contracts at any time. Now 2 months later I find out that some of them can not be cancelled at all and others require the dealership to sign off on them to be cancelled. This was not disclosed by the finance officer or in the paperwork I received. I have reached out to multiple individuals at the dealership to assist with this but can not get anyone to respond. No one answers or returns phone calls. This is a completely deceptive practice and is unlawful. I'm also not interested in a response from whoever responds to these complaints by simply saying to call a number that no one answers like all the other responses on here.

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Russell Montgomery

AJ Woods was recommended to me by a friend. Couldn’t ask anymore of him. He went above & beyond to locate exactly what I was looking for. Received my new vehicle at the dealership in a very timely fashion. Complete process took only a few hours. Highly recommend! Extremely happy

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Justin Gordon

Absolutely love my Land Rover Discovery and the great service I get from Land Rover Houston Central. Tiffany Medina gets me in an out fast and is an outstanding service advisor. This is my 3rd Land Rover product I've purchased from them and I see myself being a life long customer.

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Briseida Robles

I dropped my car off at 8AM on a Monday for a scheduled appointment. I initially dropped my car off at this scheduled time due to the fact that this dealership did not have any loaners and my car is in dire need of service. Low coolant, overheating engine lights were all coming on. I knew this was an extremely pressing matter, I decided to drop off my car during a period when I was going to be out of town. Throughout the week I did not get an update nor did they once call me to advise of estimate, proposal, issues. My trip came to an end 3 days later, no communication from dealership. I called and text finally get a response advising that the car was still undergoing diagnoses, mind you this is 3 days later. I called the gentleman handling my vehicle and he advised that he would have an estimate ready for me late Wednesday afternoon, he also advised no loaner we’re available. I not only was left without a choice but to come and pick up my car without any resolution now my car is overheating and not driving properly. Absolutely zero communication and terrible customer service.

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Ross Gold

Anastasia was a pleasure to work with. I know exactly what I wanted and she took care of everything and the transaction was seamless. I drive in from Dallas and she had me in and out of there with my car ready to go and was better than I expected. I definitely recommend this dealership along with Anastasia’s professionalism with the entire transaction! UPDATE 3/19/20 Purchased a Range Rover Sport on or around 1/4/2021. Finance Manager dated the entire contract for 2020. Called him 4 times and left messages. Still have not heard back from him. Called the sales girl that sold me the car and still no call back. I tried contacting the general manager and the receptionist sent me to an empty voice mail. In addition to all of the above, I still have not received my registration for this vehicle and am currently driving around with expired paper tags. Its been almost 3 months and still no registration and not a single return phone call. I drove 300 miles from Dallas to this dealership and the Range Rover Sport that I purchased, I have no problems with. However, trying to get a simple courtesy return phone is not possible. There are several other dealerships out there that provide much better customer service. I DEFINITELY DO NOT RECOMMEND this dealership and would never do business with then ever again!

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Tatiana Randall

It was a great experience with Bill Roof -Craig. He let me see and experience different cars from Central Houston inventory ! I actually came in for a Jaguar F pace and end up with Range River Velar . I usually don’t like buying cars because of “aggressive sale “ technique , but this one went smooth. Bill got me the car that I loved even though it wasn’t in their inventory , but it was delivered quick and the result- my coworkers jealous and I am in love with my Rover and he smiles at me !!!

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