Lansing, United States
1709 Thompson St
N/A
+1 8005858617
Wheelchair-accessible entrance
Incredible customer service, Jose is an amazing teacher! Up in running ready to be in production in less than a week. Just amazing! Thank you!!
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AP Lazer is a game changer for my business. I own a Sign shop in Pennsylvania and can now offer so much more than I ever hoped for. The Knowledge the sales crew and the Support team have, gets you excited and eager to get set up and going! There was no hesitation when purchasing BOTH new machines. I have no Doubts about my Choice with AP Lazer. I made the right choice! Thank you Bill for everything! My AP Lazer family is growing every day.
Ap lazer is a family that I am glad that I joined. Don't get me wrong it is expensive to join this family, but they will have you on your way to making that money back in no time at all. They have world class technical support and customer service that I have never experienced before. The machines are like no other on the market. Keep up the good work AP Lazer.
Poor quality Chinese made machine assembled in Canada pretending to be American. While the customer service is 24/7 the tech you are likely to talk to will have no idea how to fix the problem. They just randomly send you new parts until they give up on you.
Our business was researching a laser engraving machine capable of long run times, with a full size workspace and the durability to handle many hours per day. We've had our machine, SN4836 with a 48" x 36" work surface for almost a year now. With no downtime experienced and a customer service team that answers our calls and helps resolve any issues, mainly custom design work, we couldn't have partnered with a better team. We continue to grow our business and experiment with the many options laser engraving has to offer.
We got our laser in early May and have been nothing short of amazed with the lasers capabilities and the mountain of support from both AP and the other people who also own lasers its truly like a family!
I bought an ap lazer for the service which is supposed to be the best in the game. I had issues setting up my laser. A man in the tech department said he’d call me back and never did. I called them back and got the same answer, they didn’t record any of the information I told them from last time and tried to get me to go through the same steps as before that didn’t work. Finally they decided to send me a replacement part (for my brand new machine I might add, why are parts already bad) only for me to call back a week later because they forgot to ship it.
Machine is great. Results are great. Training leaves a LOT to be desired. When you spend this much money and they promise you in depth on site training they should deliver. NOT the case. I am still struggling after 10 months of ownership with some issues. Some items promised when I purchased never showed up.
Deli
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