Lansing, United States
16801 Exchange Ave
N/A
+17737622600
Bought Used Cummins ISX cm 2250 in October 2018. Engine had around 260k. Takeout. Was sold with one 1 month warranty or something like that. 2 years on (Knock on wood), almost 500k no problems. Today got my recent oil analysis from Blackstone. All good. Nicely done. Thank You.
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Order a used part from their Stockton facility. Waited a week. Called them back and was told that the person who talk to me will call me back in 1 business day about it. Waited and nada. Called again and was told they was trying to find it. Around this time, it was about 2 weeks now. Called again to cancel transactions. Then they told me they couldn't find it. Should of called and told me so I can look elsewhere. Wasted over 2 weeks of my time waiting for a part that was never coming in. Bad service on their part for lack of communication.
Pat was very helpful and the guys that work in the warehouse were as well. Thank you
Great service and the turbo I purchased worked. Tony was my sales guy and he gave me exactly what he said I was going to get. He even went over it with me when I got to their warehouse. Looked like they had thousand of engines but I did not see much in truck body parts. I think this location specializes in engines and transmissions.3 simple reasons I would go back, 1 Tony was the only person to actually follow up and find the turbo I needed, 2 the turbo worked perfectly, 3 the price was very fair.
I am from New York and happened to stop in while on the road to see if I can get a Crank for my 6 wheeler. Very easy to deal with and I will continue to work with them on all my parts. My salesman was Tony Pasharikoff and it was a pleasure to work with him. He gave me a fair price and was very friendly. He helped my cousin and I get back on the road. I believe I went to the location in Chicago Heights but it may have been this one.
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