Larry H. Miller Alfa Romeo Tucson

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Tucson, United States

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Larry H. Miller Alfa Romeo Tucson Reviews | Rating 4 out of 5 stars (8 reviews)

Larry H. Miller Alfa Romeo Tucson is located in Tucson, United States on 1000 W Wetmore Rd #100. Larry H. Miller Alfa Romeo Tucson is rated 4 out of 5 in the category alfa romeo dealerauto machine shopcar dealercar finance and loan companycar leasing serviceused car dealerused truck dealer in United States.

Address

1000 W Wetmore Rd #100

Phone

+1 8449025500

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

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Tom A

The service center’s customer service is terrible , they’ll be your best friend when you’re looking to buy a vehicle but once you buy a car and you’re trying to schedule maintance they won’t prioritize you at all . I’m in California right now and left my car back home in Arizona , I asked my brother to take the vehicle for me and after he had to reschedule the appointment to a later time , he got there and he was treated horribly . The service rep was rude , told him he had to reschedule because his appointment was at 11. The service rep didn’t pay attention to detail and failed to notice it had been rescheduled to 2pm and was in fact on their schedule . The service rep also lied and said he was the manager to my mom after she called and was trying to fix the situation . I called and figured out it wasn’t in fact the manager that she spoke to. They NEVER apologized for their inconvenience and took me forever to get a hold of the actual manager . An employee named Jason called at a later time to schedule the maintenance and was rude and cut me off when I tried to bring up the situation that happened earlier and speak to the manager again. I challenge management to find their recorded phone calls from this date and deal with their customer service issues . No more business will be brought here again.

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Pcclea

Not impressed at all. Non commission employees are less likely to negotiate a reasonable price. The no haggle approach just means your going to over pay. Sales people were pleasant, the establishment was clean,however not willing to work like most dealerships. Internet price was lower than the quoted price also witch made me go to another dealership. I will not return to this location.

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Jean Rigaud

Pleased with the service on our Beetle and Tiguan. Just moved here from Florida. Manny was very good with getting our vehicles serviced.

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Rachelle Harris

First off Brendan Mosely and Todd Moore are the best. I have had nothing but problems with these Tucson Dealerships the past year. But I will forever be grateful to LHM and will never do business with anyone else as long as I and my family are driving.

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Oscar Pierson

Awesome place but not sure why you let the young lady go when she sold two cars two us at the same time. She was so awesome plus it was late due. Thank you for selling me my first new car.

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Shahrzad Kiani

I really did not have a great experience here. I was trying to go to a local dealership when I was looking to lease a new car. I had been talking to Bill Luke in Tempe, but decided I should see what Larry H. Miller has to offer as well. After being in communication with one of the sales reps for a while, y mom and I decided to go and meet with them to test drive the Stelvio. It was one of my top choices after that. Then I sat with them to see what they can do for me, and it was just downhill from there. First of all, they really weren't that friendly, but more like they were trying to be intimidating. Then I told him I wasn't about to pay 600 a month for a lease, because that's not what I was looking for at this time, and I already had a better off from Bill Luke. My only requirement was a sunroof, everything else could be basic. So after we left and I got the quote, I found that they were trying to do 586 a month, plus 6k down. They also wanted me to pay the shipping fee because it was coming from California, they only had 3 in stock at the dealership. On top of that, the entire time, they just talked so badly about Bill Luke. We went to Bill Luke the next weekend, and wow, what a night and day difference!! They were super nice right off the bat and really worked hard to find me what I wanted. They matched a price for another car I was looking at, on a car with a lot of upgrades. The exact color I wanted and everything. Also with a lesser down payment. Horea and their manager was so accomodating and patient with us. They checked up on us during the process, and did everything they could to make our experience great. Definitely would not recommend them.

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michael foss

The free popcorn was good. The hubris was not..! The 2 stars were given for the free popcorn.

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Ron Markus

Great customer service. They remember my name every timr. Quick service and reasonable prices.

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