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Staples

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Laurel, United States

stores.staples.com
Office supply store· Electronics store· Office equipment supplier· Office furniture store· Paper distributor· Computer store· Passport photo processor· Print shop· Recycling drop-off location· School supply store· Shipping and mailing service

Staples Reviews | Rating 3.8 out of 5 stars (5 reviews)

Staples is located in Laurel, United States on 14280 Baltimore Ave (Rt, US-1. Staples is rated 3.8 out of 5 in the category office supply store in United States.

Address

14280 Baltimore Ave (Rt, US-1

Price range

$$

Phone

+1 3016044991

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Stella D'Amore

Excellent customer service by Naj and Gerry. I don’t usually write reviews, but the customer service I experienced was so great, I felt compelled to write one. As someone who has worked in management positions in client-facing roles, I have learned to recognize the attributes of great customer service when I see it. Though there were many customers waiting, Naj handled the crowd so well. He acknowledged each person with care, and I think his approach helped us each feel seen, so everyone waited patiently, and no one came across as irritated. It is not common to have a sizable group of customers waiting and have a positive collective response like this. Naj was also very knowledgeable about the products and services, which made it easy to ask questions, get answers, and get my business printing needs taken care of properly. Gerry, the manager, stepped in where and when he could to help with the crowd. Even though I waited for a a long time, I left feeling like a valued customer. Because of the great customer service experience I had, this is now my Staples of choice and store of choice for my printing needs. This is also the store to which I now recommend others. Whoever hired Naj made a great choice because he’s contributing to the success of Staples and this franchise location! I hope the company’s leadership recognizes Naj for his excellent work.

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Linda Velasquez

Syeel at the Laurel Staples location provided great customer service. He greeted me immediately when I entered the store and was extremely patient with me regarding my purchase even though it was a busy time.

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Jasmin Hollywood

Very busy location but great selection and deals on household cleaning products and such.

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monika deshpande

Horrible experience. Poor customer service. Took forever for a very simple task. Several customers walking around with their masks pulled down and nobody said anything to them. Felt super unsafe in these Covid times.

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Sam Lim

Ordered online and when my sister picked up, they gave her wrong item. Went to store again and they said the item is out of stock. They should cancel the order not to give wrong item which was cheaper than orginal item that I ordered. What is different with scammer? Updated Few days later I got call from Laurel Staples's sales manager. I finally can purchased item that I can not get it last time. She send me the handwriting letter and item by mail which was nice. It was very nice customer service.

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