Lawrence, United States
1193 N 1250 Rd
N/A
+1 7854235861
Stopped by to learn about tree options for my yard. Skip was amazing. Very informative. Will be back to purchase.
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We were very happy with the service we got at Lli Tree Farm. Skip gave us good information about what to look for in a red maple tree--and was very patient as we looked at them all and decided which one we wanted. The guys that delivered it and put it in the ground did a super job and cleaned up well, too! It looks great!
Picked out several trees in August. We were told to wait until November to pick them up because the sap would have dropped. We were told that the root ball for the trees would be very large and they recommended to us that they deliver them because of how big the root balls would be. We opted to pick them up ourselves, one at a time. We came out today to pick up the last tree. We gave him the one day notice the owner said that they needed. When we arrived, we saw that the last tree had been dug out and had the roots, tap roots, hacked and slashed almost to the trunk. The owner very rudely told us, \I'd give it about 40% chance to live.\ Basically, take it or leave it. There was no attempt to rectify THEIR error. They are a tree farm that doesn't know how to handle their own trees. The owner told us, \I should have scrapped those trees 2 years ago.\ Funny, he never mentioned any of this or any problems they might encounter while prepping it back in August. Just that the root ball was going to be huge. When we asked what he could do to rectify their mistake of cutting all the root ball back to almost nothing, the owner told us, \come back in the Spring.\ I have pictures of the poor tree and the damage they did to it, if anyone would like to see what this place tries to sell. I will never be coming back to this tree farm and I am planning on making as many people as I can aware of this butcher shop that couldn't give 2 sh!ts about customer service. I would have given them zero stars if that had been an option.
Their truck was driving around with garbage flying out of the trailer, some of it got stuck on the front of my car. Shows how much they care about the environment and safety. Thanks for littering.
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