Lawrenceville, United States
374 Buford Dr
N/A
+1 6783760303
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I have used Gwinnett Car Care for 5 years. I am so impressed with their professionalism and their honesty. I am a single woman, and had always been cautious when taking my car in for repairs. But no longer! The guys here are honest and straightforward and are always careful about the cost to the customer. I am so grateful to have found them and would never take my car anywhere else! And I guarantee that when it's time to get a ew\ car, I will head straight to Gwinnett Car Sales, where I know that they have the same level of professionalism. I know that I will be treated as a valued customer!
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So glad I bought my new ride from this Dealer. Very straight forward and excellent customers service. From the time I called through the closing the deal everything was so smooth. They are very professional and knowledgeable about their inventory. I was able to view CarFax Report for free before I came to test drive it. Great car buying experience ! Thanks Azra&Nick!
It took us multiple visits to consider the car. When we decided we would buy Azra was attentive and responsive throughout the entire process. She treated us like she's known us for years, from the very first meeting. It's refreshing to meet someone who really wants her customer to be happy with their experience and purchase. No pressure, just positive and friendly interaction. We found Gwinnett Car Care to be a quality run local company. Do not hesitate to let Azra and her team assist you.
Absolutely horrible place to purchase a car I would not recommend. Although customer service was alright during the purchase of my 2013 BMW 650i , the car is completely junk and has costed me over 3,000 in repairs (High pressure fuel pump, vent valves, injectors, faulty wiring harness) after purchase and the car still is not working. Service center believes that the engine was salvaged and switched into my car before purchasing (Which was not disclosed when I purchased the vehicle). DO NOT buy from here without getting a pre purchase inspection done on the car. I purchased the car thinking it was a clean carfax car and clean title so I should be okay but I did not ever think I'd be getting a car with a replaced salvage engine! What I was not aware of while buying this car was that the engine light can be reset for 250 miles on BMW's and after the miles are up the car will go into safe mode. Just 5 days after purchasing the car and driving right around 250 miles, the engine light came on and the car went into safe mode and since then, it has been in the shop non stop. Not to mention, after the light showed up, I tried to contact Azra but Nick picked up the phone and claimed that the car probably just needs a new gas cap because that seemed to be a problem before. This was obviously not true. Around 3,000 in repairs and the car still is not in normal driving condition. Azra mentioned that these cars are expensive to own which I am well aware of due to owning multiple German cars. But like I mentioned, I did not think I was getting a car with a completely messed up engine. Will not ever be buying from here ever again nor do I recommend anyone else to purchase from here.
Great buying experience and great customer service! The service team was also great! Definitely recommend!
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