Lawrenceville, United States
120 Scenic Hwy S
N/A
+1 7709632411
I just want to recognize Stephanie!! Thank you so much for your patience with me and my family. My family had some last minute changes the day of the wake, but Stephanie made it happened! All the last minute changes were good to go as soon as the wake started. I was stressing so much & she put me at ease. I can’t stress how much I appreciate you Stephanie !!! Thank you
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When my father passed away suddenly a few months ago, my family and I were lost. I had no experience planning a service and even thinking about it made me extremely sad, emotional, angry; among other things. We reached out to the staff at Tom Wages and from our first interaction, I was totally blown away. The care, respect and service the staff provided was well above expected. They comforted my family during the most difficult time of our life. I could not be more thankful for Bryan and the entire staff at Tom Wages. The service in the chapel was absolutely beautiful and they took care of everything. They have continued to check on my family even after the service, months after. Every need or question we have has been met. I am forever grateful for them all and highly recommend Tom Wages when needed during your difficult time. God bless!
Stephanie was kind, with a great phone personality. Bryan, was rude, snappy, creepy, and unsympathetic. Originally, he gave us 15 minutes to say goodbye to our passed immediate family member. No one can say goodbye in 15 minutes! Bryan sat in the back of the room and watched us like a hawk as we said goodbye to our loved one. When asked a question, Bryan was impolite with his answers. It was obvious that he was having a bad day and taking his frustrations out on us! There were no other viewings or funerals while we were there, so it wasn't like he was falling behind in his work. There is a lot more to this story, but I don't have the time to explain all the details. Bottom line, when I go to a viewing to say goodbye, I expect sympathy and kindness for the family, not more heartache! Based on the attitude that I witnessed numerous times, in the short period of time we were there, Bryan should NOT be interacting with the public.
They were horribly rude and sarcastic to my family. More specifically the director Brian. We were told we only had 15 minutes to say goodbye. My aunt wouldn’t let that happen thankfully. So we were able to spend as much time as needed. Even though we were in a room with my passed on brother the director Brian day there on his phone with lack of privacy and respect to us the family. I highly DO NOT RECOMMEND going here. Everything about them was terrible.
I went to my brothers viewing at Tom wages funeral home in Lawrenceville Georgia the other day and there wasn’t even someone at the door to show me where to go. Then I was told we had 15 minutes to say goodbye. How can you say goodbye to your brother in 15 minutes? I assume it was the director, Brian, was quite stern with no sympathy in mind. There were a few other things that really disappointed me, but I’m not here to write a book. A funeral home is supposed to be kind, thoughtful, and sympathetic. My entire family didn’t get any of this. We are also very disappointed. This is certainly not a place I will visit again under any circumstances.
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