Wilsonville, United States
27501 SW 95th Ave Suite 930
N/A
+18002906106
Did not show up on scheduled install date. Took several phone calls to get an answer as to why, always told someone would call me back but no one ever did. On day of install, they came when they wanted to, not at the agreed upon time (the time was set for afternoon as I work nights, but they decided to come in the morning when I would be sleeping). They never completed the job.I couldn’t communicate with the installers because we speak different languages. Phone calls about it didn’t go anywhere. I strongly believe they only care about getting their money and strongly don’t recommend them.
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Purchased the product about two month ago and was optimistic about not having to clean gutters again. For the 3000 that I paid, we would have been better off hiring someone to clean the gutters a couple times a year. I did a lot of research and though I'd give LeafFilter a shot. The mesh does keep stuff from getting into your gutters, however it is easily clogged on the surface and allows water to flow right over the top. So in effect the product does keep the gutter clean, but makes the gutter ineffective by having water run off your roof to the ground below. I did find that cleaning the mesh off before every rain helps, but the reason I bought the product was to do less work not more. I called a couple times to ask what could be done but nothing was offered. The last comment from them went like this, "We need to get someone out to look at your problem. We'll have someone call you back to set up a time for them to come out." They never called back. And frankly, reading the Guarantee, the only thing the product is supposed to do is keep your gutter from clogging - it surely does this just fine. My suggestion is to not waste your money on LeafFilter.
Sales and installation were both top notch - unfortunately the product does not work as described. It keeps the gunk out of the gutter but it accumulates on top of the screen and water comes over the top and pours down the edge. We had these installed so that I'd never have to clean the gutters again - well it looks like I'll have to clean off the top of the LeafFilter - sigh - 5,500 would go a long way toward paying for someone to keep my gutters clean and functional for a lot of years. Knowing what I do now I would not recommend this product nor would I have ever purchased. It simply moves the problem from the bottom of the gutter to the top and the gutters do not function as they should to effectively remove the water from the roof. Update - I received an immediate call based on the above. A technician was dispatched and he inspected the system, explained what was causing the water to overflow the gutter (excessive moss on the roof was a contributing factor) and addressed the issue. As such, I am more than pleased to upgrade to a five-star rating.
This company subcontractors are not skilled and are paid by the number of gutter systems installed. They put 6 inch gutter systems on a 4 inch gutter. In order to do this they moved my gutter away from the favia and rammed the system in place, lifting roof tiles and breaking the roof integrity in the process. The rain built up behind the gutters and flowed down the facia, or came off the front of the gutters in a waterfall. The callous for repairs were done by equally unskilled contractors. This case is going to the Oregon CCB. Don't waste your money. The 6,000 could have paid for new gutters and 30 years of handyman services to clean them! I am now getting hounded by the company. You need to read the fine print. Their warranty is that no debris makes it into the gutter. It can sit on top, though and not covered by the warranty. The fine print says they are not responsible for damages to the roof during installation. And yes the call out after the first year costs more than having gutters cleaned. This is a scam business!
I had really wanted to purchase their gutter covers. After 3 appointments and 3 no shows. Only once did they call , after being 5hrs past their window, reschedule for next day and then didn't show and didn't call! Then rescheduled for Oct 30th, I'm still waiting for a manager to call me. Today is Nov 3. So I will NEVER reschedule or recommend this company. Very unprofessional! Apparently they don't need my 8000.00. I would also like to let it be known I refrained from saying the f-word which is what I say a lot when referring to this company. I have never been so mad at a company ever! Save your money and go somewhere else!!
LeafFilter removed old gutters and replaced them with larger more efficient ones. Then they installed the leaf filter protection. The installers were personable and professional. The salesman was so enjoyable and very knowledgeable. Great company to work with!
To be fair, The Tech That Came out was brand new, I was told it was one of their best techs, The tried his best, Couldn't get it done even by 7:30 at night suppose to be done by1, City was done but then found out the roof some things is still need to be done,the job was never finished but paid for they said they were gonna take care of, To date have never called back and never bother to take care of you when you call they say they're going to take care of it and they don't. It needs to be told to the Better Business Bureau. Definitely not good business sense. Need this job rectified.
LeafFilter completely changed out my 1960 original gutters and fascia boards to install properly sized gutters and filters. With the suggestion of the salesman and his great team, the new black gutters really updated the look of this old house to modern and classy!
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