Lebanon, United States
4050 Hwy 109 N
N/A
+1 6157586369
I call on ITR almost daily for tows for my customers and help around our facility. I have done business with them throughout my 10 year career in the area and they are polite... professional...and as prompt as you can be in our industry. Their pricing is also competitive. I know that if I tell a customer to use them they will get good service and their trucks/livelihoods are in good hands.
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Called at 4:00am on a Saturday to get a truck unlocked with keys inside it. Matt answered right away and had someone out quickly to get it unlocked. Good to know there are companies like this to help when you need them.
My experience with this company was horrible. They were very rude with us and kept putting off when my car would be brought. Horrible service and whoever we talked to on the phone was very very rude with us. She kept hanging up and not wanting to talk to us. Told us she didnt have time for this and was just very bad. They may be very nice the others who work there but the people who handled our car wreck was awful to us.
Heavy Operator, Darron, came to the house this morning to tow the motor home from the driveway. If he went the extra mile, he went three extra miles to get it out of an extremely tight spot, at no extra charge either. There was an issue with the air brakes, but his ingenuity helped him plug into the air lines enough to release the brakes finally, as well as actually finding a point to hook it up, while in the driveway which was a job in itself. Hats off to my man Darron! Thanks for hard work!!
My Semi broke down on West Main St. In Lebanon. Took an hour and half to get there would be my only complaint, but as a driver I realize you can only get there when you get there. Do not remember the driver's name, but he was polite and professional. He was hooked to my bobtail rig in 15 minutes and had me to the Pilot 15 minutes after that. Happy with his work sorry I didn't catch his name.
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