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Hearth & Home Specialties Inc

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Lee's Summit, United States

kchearthandhome.com
Fireplace store

Hearth & Home Specialties Inc Reviews | Rating 4.5 out of 5 stars (5 reviews)

Hearth & Home Specialties Inc is located in Lee's Summit, United States on 555 NW Blue Pkwy # A. Hearth & Home Specialties Inc is rated 4.5 out of 5 in the category fireplace store in United States.

Address

555 NW Blue Pkwy # A

Phone

+1 8165247492

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair services

Open hours

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scott heiser

Went in and talked to Virgil a few times about installing a free standing wood stove in my home. He got all the details about the home and recommended an empire gateway 3500 stove to heat my home. In our first conversation, he told me it would cost \about\ X,XXX and he was right on. He was 12 over his original \about\ estimate. He had a crew of 3 guys that worked thier tails off and got our stove installed in about 3 hours. Positive experience all the way around. We haven't had a fire in the stove yet, but will do a \burn in\ soon. All of his crew were amazing. Thank you Virgil and crew. I know where I will be going for any stove related supplies I need!

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Mandy Menge

I am completely blown away by the kindness and helpfulness of all of the staff here. After getting taken advantage of by a chimney company and spending a lot of money to have my fireplace cleaned and my insert inspected, to then find parts to my fireplace insert were damaged - I called the manufacturer of my insert who were absolutely no help in getting parts. I was beyond frustrated, and I figured I would give hearth and home a call to see if they could possibly help me. The man that answered knew exactly what I was talking about and said he would be more than happy to help me! I expected another large bill for the repairs to get it fixed. The employees that I spoke to each time that I called the store were extremely kind and willing to help. I was shocked. I took my insert out to them and dropped it off, and they had it fixed and ready within a day, when I couldn't even get parts for it from the manufacturer! Upon telling the store personnel what the chimney inspector said that I would need to pass inspection, the employee helped me by telling me I didn't have to have the expensive items I was told I would need. ( Even though I planned on purchasing them from hearth and home, And his honesty meant missing out on the sale ) I honestly thought that they completely undercharged me for all of the stress they saved, and the services they provided so quickly. I was extremely impressed by their honesty, and wonderful customer service. We will definitely shop nowhere else for our fireplace needs, And I would recommend them to anyone and everyone! Thank you all for being a business customers can trust and providing such a wonderful experience! I appreciate it so much!

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Wanda Thompson

Great selection of fireplaces. Courtney was very knowledgeable as well as friendly. We will be using Hearth & Home for all our fireplace updates.

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Susan Toia

First time in store. Fell in love with atmosphere!! Super nice people to work with. Merry Christmas:-)

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Dean Hutson

Bought a vent-less gas fireplace from Hearth & Home about 2 years ago. As this was going to be the main source of heat for a 500 sq/ft cabin I wanted to get the safest, most efficient and reliable fireplace I could without selling a kidney. Visited 4 different fireplace stores in the KC metro and H&H was by far the best in both product and customer service. Family and friends who visit always comment on the fireplace and it has been a great investment for my place in the country. I very much recommend Hearth & Home Specialties and will gladly use them again if ever needed.

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