Leesburg, United States
620 Sycolin Rd
N/A
+15712840026
bad service and high response time
like
Terrible quality. Never had so many outages living in Leesburg. I lived in Purcellville & Lincoln for a combine 12 years and the outages were less frequent. Protected transformers arent a thing with Dominion. The wind blows and the power goes out. Its ridiculous. On top of outages to make matters worse, the response time is horrendous. And on top of all that customer service is rude and not helpful when to call about outages, or bill problems. State funded company awful company. Dont even deserve 1 star. Should get an 1/8 of a star
Their drivers have, on multiple occasions, completely blocked the road outside our house, blocking us and several neighbors in. They have no way to conveniently report concerns about their drivers, so public review it is.
I have never had such horrible service. The left hand has no idea at all what the right hand is doing. My story is so long I cannot even start typing the full story here. I felt of no value to them at all as a customer. I was a customer who consistently paid my bills on time. If I could have rated 1/2 a star I would have done that. So annoyed.
This company is proof of why state ran and sponsored companies shouldn't exist. Absolutely atrocious service and their response time is pathetic. Frankly, I shiver at thought of how they would handle a major crisis as it takes them far too long to restore any power outages.
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