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Floor Advisor

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Leesburg, United States

flooradvisorva.com
Flooring store· Carpet installer· Floor sanding and polishing service· Tile contractor· Wood and laminate flooring supplier· Wood floor refinishing service· Carpet store· Flooring contractor· Tile store· Wood floor installation service

Floor Advisor Reviews | Rating 4.7 out of 5 stars (5 reviews)

Floor Advisor is located in Leesburg, United States on 19304 Promenade Dr. Floor Advisor is rated 4.7 out of 5 in the category flooring store in United States.

Address

19304 Promenade Dr

Phone

+1 5719194010

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Repair servicesService guarantee

Open hours

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Ashley Clisham

We had a great experience with Doug and his team at Floor Advisor in Lansdowne. They beat competitors on price, meeting timelines and customer experience. Doug took the time to answer all of our questions, and helped ensure a smooth install. When an issue popped up post install, they were quick to address it and make sure we were pleased. We are very happy with our new flooring!

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Jeff Estes

We contacted Floor Advisor to install wood floors on the second floor of our house. We wanted to match the existing wood floors on the first floor of our home, and after reviewing several different vendors, we selected Floor Advisors, and are extremely happy with the results. The product was an excellent match, the installation was executed perfectly, on time and with a daily cleanup over a 4 day installation period. Excellent pricing and follow up. We will use them again for our next project .

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Susan Van Glanden

We were ready to redo virtually all of the flooring in our house. We decided to start with a wood staircase and basement carpet. We got quotes this and wood flooring for the entire main level. Doug told us the crew was coming on Sat morning to install the staircase, but never showed. Apparently they couldn't get the materials that another company was holding. Then he rescheduled us for the following week but the installer did not have a mask. We were promised all the workers would have. Third appt, he showed up and did the work, but measuring was wrong so a piece was missing. Doug brought the piece over and kept promising a bottle of wine for all the trouble. A few days later the piece was installed. The work was okay, but they had to come back again to finish covering nail holes. The carpet was installed with very visible seams. THey had to come back to fix that. Nobody followed up after any installers to ask how I liked the quality of the work. I had to call with the issues. Doug did call, a lot about changes in when products would be available, but never about my satisfaction. I'd tell him often to email me or text as I work from home, but I still got calls. Sometimes, I'd say it wasn't a good time for the person to come over because I had a work call and then the worker would show up 5 minutes later anyway. Six weeks later, still no calls about my satisfaction and even inquiries if I wanted to go forward with the full hardwood. Oh, and still no wine. Poor customer service. Do not recommend. I will go elsewhere for the rest of the flooring for my house.

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Kevin Buehler

Did an amazing restoration of our 60 year old wood floors and installed new flooring to match our kitchen and living area. Highly recommend.

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Glenn Payne

Selecting Floor Advisor was the best decision I could made to install all my new flooring. Working with Doug was simple outstanding. He had the patience and offered great advise in my selection process. He helped me pick carpet for my top floor and select wood to replace existing carpet on another level. The crews were professional and precise in the installations. Both floors are Home runs! Three years in the making, so glad I found their store. Highly recommend to everyone. Thanks Doug and Floor Advisor!

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