Santa Barbara, United States
1150 Coast Village Rd
$$$
+1 8059697998
N/A
I have been a customer of Letter Perfect for over 30 years; strictly due to their professionalism, outstanding customer service and know-how. Letter Perfect knows the rules of etiquette-- particularly how they translate to written material. They also (especially Leslie the owner) are incredibly flexible at working with me when my personal budget or time frame prohibits me from simply ordering straight out of their vendor books. When I fall in love with a card or invitation, but a complete order is beyond my budget, they will customize the order by suggesting what parts will be unnoticeable and can be eliminated, or which parts can be done in house to save money. I have also had them print items in house for me when their vendor was unable to meet my very tight deadline. I have dropped off gifts for them to wrap, as my skills in that area are somewhat lacking, and I always end up with the single most beautifully wrapped gift at any event I am attending. I have had them do calligraphy on large numbers of invitations and it's always perfect and finished on time. Letter Perfect is constantly innovating and they now have a service for creating amazing online invitations. Not the run of the mill static invitations, but ones with physically active illustrations that are like watching a short movie drawing you in to the invitation itself. They offer "how to" classes on calligraphy and gift wrapping and even have an original design service if their vendor books don't have what you desire. I could go on and on. I simply can't speak highly enough about the store, it's owner and the outstanding service I have always received there.
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Leslie the owner is extremely unpleasant to work with. She’s also untrustworthy, and refuses to provide refunds or details. The products offered can be found cheaper elsewhere, and I urge everyone to shop at other businesses.
Once upon a time there was this girl I liked, so one day I bought her a Paul Frank wallet at this store. It was blue with a cartoon giraffe on it. The giraffe had a frowny face and a little tear coming out of his eye. She totally loved it, although it was an omen of things to come.
I went in to Letter Perfect recently to buy some wrapping paper. Not only was the staff unhelpful and the paper overpriced (I did not end up purchasing and found similar paper at CVS down the street), the entire store was dirty and cluttered and smelled like rotting onions! Shame, the quality of this place has really gone down hill.
Letter Perfect saved my wedding invitations. After being scammed by a horrific online calligraphy vendor, I was left with only 5 days to address over 60 envelopes in order to get the invitations out in time to my guests. I turned to local vendors and my first call was to Letter Perfect. Leslie was the epitome of professional and helpful, and her kind, calm approach eased a truly stressed out bride. The entire team at Letter Perfect helped print return addresses on the envelopes, and literally worked morning, noon and night to address each of the envelopes with calligraphy by our deadline. Their attention to detail and commitment to perfection is unmatched. Each envelope was more beautiful and well done then I ever could have imagined or asked for. I was able to mail out my invitations right on time and I am forever grateful to Leslie and her team for their hard work and kindness. Letter Perfect is the only vendor to use for any of your wedding invitation needs.
Bought a 28 dollar cookie box (only had 4 cookies in) on Valentine’s Day as if they had crafted/baked from first hand and then right after that, I go to Ralph’s and see the same exact cookies in a bag of 12 sold by 3.99. Honestly, I will NEVER shop at Letter Perfect Stationery EVER again! I feel robbed!
Leslie has always had a reputation for going "above and beyond" for her customers and she just took heroic measures to help me get some time-sensitive invitations into the mail! Given the struggles that Montecito is facing right now it would have been easy and understandable for my little project to have been buried in the chaos but Leslie put her own overwhelming problems aside to help a customer. I am truly moved and hope that everyone will do what they can to support small businesses that need us right now.
Leslie helped me pick out beautiful invitations and also select the perfect wording. Communication was great, and my invitations arrived quickly. The whole store is packed full of cute stationary and decorative items; you will love looking through all of it. I will definitely use Letter Perfect again.
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