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Level Nine Sports - Millcreek

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Salt Lake City, United States

levelninesports.com
Bicycle rental service· Canoe & kayak rental service· Outdoor clothing and equipment shop· Ski shop· Bicycle repair shop· Bicycle store· Consignment shop· Outdoor sports store

Level Nine Sports - Millcreek Reviews | Rating 4.5 out of 5 stars (8 reviews)

Level Nine Sports - Millcreek is located in Salt Lake City, United States on 2927 E 3300 S. Level Nine Sports - Millcreek is rated 4.5 out of 5 in the category bicycle rental service in United States.

Address

2927 E 3300 S

Phone

+1 8014669880

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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James Jolly

We have been long time customers of Level 9 and in the past 12-month period alone spent over 2,000. We just purchased a new set of bindings and had them mounted to my wife’s skis (after buying new ski boots and having them customized) and when she picked them up the edge under the binding was separated and repaired. Prior to them mounting the new binding they even tuned the edges and did not notice the separation (which you would have). The separation is large, and it was not there when we dropped the skis off. The skis were repaired with epoxy upon picking them up but is saddens me they would not take responsibility for damaging and basically destroying an expensive pair of skis. I am not the person to typically leave negative reviews, but I feel the shop should own up to what they did. I will point out that Mandy did a great job fitting my wife with new boots. Be careful dropping skis off at Level 9 and make sure you take photos of the skis current condition as they said “we did not do it” and we will now have to purchase new skis which is ridiculous! The skis were in perfect condition when we dropped them off with the original bindings on them.

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Brad Fuller

I've had several great experiences here over the years. A great boot fittings with Mandy. Also a coupe visits in where they helped find parts for missing or broken parts on my bindings. The latest was during a busy early season evening. The employee took the time to dig through a bucket of old bindings to find a simple bracket my bindings were missing. I'm not sure there is another ski shop in the valley that would have been willing to do that. Great customer service! Any ski shop can sell the latest skis or boots, but these guys are really interested in helping the customer out. If you're in the market for anything skiing related this place is worth a stop!

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S K

This Level Nine will bring you happiness on Powder Days. Extremely large selection of good consignment skis in great condition. Best prices. Ryan was helpful with information regarding some new skis and bindings. And best of all Mandy was awesome with helping me trying to find some heal and toe pads for my old boots that I had no luck with everywhere else.

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Ram Subramanian

Love the no-frills experience here. Staff is quite friendly. They have good prices for renting and buying. And as an added plus, a lot of staff own dogs that are in the shop!

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Steiner Beppu

Earlier this summer I took my very old and first mountain bike in to have it worked on, as I have turned it into my city cruiser and it hasn't seen any loving for many years. They asked me what level of service I wanted, whether to keep it running or replace components. I chose to keep it running and there was no upselling! Eric did a great job and it looked so good I thought he'd replaced everything but he had just given it a labor of love. Much appreciated!

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Camden Woll

Great customer service. I called for urgent help with ski boot questions and general gear info. My first call didn't go through due to a phone issue on their end, but they called me back without a moments notice and I was able to speak with someone immediately. I was pleasantly surprised that the staff, specifically Cam, was so helpful even when I called early in the morning. Cam, my man, helped me through everything and I couldn't have asked for better service. I will definitely be getting my next fit from Level 9.

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Jan Felker

The staff is knowledgeable, professional, and very engaged with customers. For the past three years coming to SLC, I stop in at Level 9 Millcreek, and this time was no different. Had bindings reset for the larger size ski boots I picked up just recently. Could have done it in my home state, but these guys do it right the first time around. It was literally in and out for me. The guys did the work on the spot despite their backlog on work orders. See you next year fellows!

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Alex Schneider

Fantastic prices and deals on used and new gear. Lily helped me find some great used skis today and she couldn’t have been nicer and more helpful. Support these guys, they’re great!

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