Lewisville, United States
2325 S Stemmons Fwy #101
N/A
+1 9723168360
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Very friendly and flexible working with me on a couple unique projects. Also very easy to swap out a defective product. While crew was knowledgeable, accommodating, and friendly.
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Let me preface this review by saying I don’t know very much about cars and accessories and that as someone who really enjoys technology, I was seriously looking at buying a 2019 car so I could have the modern luxuries of Apple CarPlay and a backup camera. That’s when I’d heard an ad while at work about Car Toys selling accessories that had Apple CarPlay with installation to your vehicle. I was worried my old 2012 Scion XD wouldn’t even be able to fit a modern display stereo but the employee I spoke to over the phone assured me it would be a non-issue. I visited the store before my shift at work, expecting to get up sold on things I didn’t need or taken advantage of due to my lack of knowledge. I also expected to have to come back the next day in order for them to install it. I’m happy to say that all of my expectations were wrong. I was taken care of someone named “Big John” who was extremely knowledgeable, friendly and took the time to explain every question or worry I had about upgrading my car. He never tried to upsell me or get me to buy other products. He just pointed me in the right direction. I appreciated this so much that I ended up deciding right then and there that I was comfortable with taking care of upgrading my sound system and getting a backup camera through them. To my surprise they were also to upgrade and install everything in that same day before my shift at work. I also must mention the fantastic store manager (whose name I forgot to ask for unfortunately) who also took time to make sure I was being treated well and the mechanic who installed and checked everything for me. I cannot thank Car Toys enough for saving me the cost of buying a new car by giving me all the things I wanted from a new car. I finally feel proud of driving my car again and it makes my daily commute or travel day-to-day an absolute pleasure. Do not hesitate coming here if you’re even considering upgrading your car, you won’t regret it.
Friendliest, service who offered me exactly what I was looking for at a great price! Everyone was very kind and attentive to my needs! Highly recommend this location, especially Brant, and Christian! Thank you-great customer service is rare these days!!
Thank you Gerry and Allen. The experience was amazing. I really felt valued as customer.
Deli
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