Lewisville, United States
500 Tittle Dr Suite 400
N/A
+18662472633
I live in Lantana, TX. Have had Grande for four years and think there service is excellent. I need high speed service for my business and there service delivers. Very few moments of dead space, just minutes per week. Yes they raise there rates, but they all do. Not worth switching. I get my advertised speed or better 99% of the time.
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Terrible internet service and doesn’t give you the chance to change to another service provider. To call for a technician half the times they said they would send one but they never showed up. I was a premium internet member, and even then their service was terrible, way slower than the regular members.
Tired of rebooting my system, when I call to ask for help first thing they ask check your cable..geez I’m laughing I do that before I call, sad you pay a good price for Grande services they provide very poor service. An ongoing problem️
Grande communications has been working well for me since last 9 months or so. Better service connection, even during artic blast in texas grande whenever power was backup did really well. overall happy hope the same service level continue on regular basis...
Just moved to Lantana. I decided to go with the 1gbps plan. The first screen shot is using the 5ghz wifi and the second is using the 2.4ghz. Unfortunately I don't have options, I've been a spectrum customer for years and I was getting the same wifi speed as contracted, 100%. Here with Grande I am getting 20 Mbps out of 1000. I don't understand that over Wi-Fi I am not going to get the same speed but 2% it is outrageous. I hope other providers start coming to my area so I can move away from Grande. Very unhappy, and if you have options, please find another provider. BTW, I had to use my 4G on my cell to be able to write this review, because the wifi wasn't connecting.
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