Lewisville, United States
1329 S Stemmons Fwy
N/A
+19729067105
Had the luck of getting help by a gentleman named Logan. He went above and beyond to show me the items I was looking for and explained it all in detail rather than just pointing to the aisle and walking away like most other tool shops. He deserves a raise! I'll be coming back here for more tools when I need them. A
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Need a tool.. They got it! I was amazed at all the equipment and tools stored under that one roof. The prices were outrageous either. I knew what I was looking for, but I still spent almost 20 minutes just walking around browsing.
Northern Tool rarely has the good deals and the quality tools they used to carry. Select brands are available at a premium but for the most part they carry tools and items that are on par with or slightly better than Harbor Freight. Only reason to go to Northern Tool is to pickup items shipped to store for free freight and return Internet or Catalog orders. In fact, Northern Tool has failed to keep up with the times, some items are only available through catalog and the Advantage member delas are only valid on Internet or by Phone as are some of the coupons they send. It is like they want the different departments competing with each other.
Called this morning and spok to one of the sales people explained that I tried to purchase a generator online to pick up at the store but it went south. I gave the model and they checked to make sure it was available. I told them I'd be there shortly. When we arrived, they had it pulled, with the battery, oil, and it was waiting at the front desk. AMAZING customer service skills!!! thank you!
Nice people working there!!
Deli
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