Lewisville, United States
525 N Stemmons Fwy
$$$
+1 9723532116
N/A
5 employees standing around, 2 “working” the counter. Zero came out to refill propane. 1 other customer onsite. I went up to their counter and asked for assistance. Nobody showed up for 15 minutes. I called and they said they would send someone right out. Nobody came out. I went up to the counter after another 15 minutes and politely asked if they forgot. Extra guy at the counter with no customers onsite sympathetic and said he wished he could do it but everyone was busy. I see 2 guys helping a customer and a group of three standing in a circle in their garage chatting it up. I asked, you mean those three having a great conversation for 30 minutes? Not one can break away for the 2 minutes it takes to fill a propane tank? Nope not those guys. Apparently nobody can do anything here while a customer waits without being helped for 30 minutes.
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I renewed my Texas driver's license and was instructed by DPS personnel to destroy my expired license because it was no longer valid, and to prevent identity fraud, it needed to be destroyed asap. I let them destroy it at dps to make sure I was compliant. U haul won't let you rent a 68 trailer with my absolutely valid, temporary drivers license even though I have multiple other forms of ID, including a passport! I guess they think they are more important than Texas DPS!!!!@
Scott Banas was super helpful. He didn’t have to help us but he stills did with loading our car to the dolly to be moved. He definitely deserves a raise! Lady inside was trying to charge us extra for that. Scott went the extra mile.
I’ve been trying to call this location for 4 hours and no one picks up the phone. When they do they say please hold and put me on hold until I hang up 10 minutes later. I only had a quick question about the uboxes, but if this is a preview to what business is like at this location I will go somewhere else.
Great experience! Quick and the lady that helped me was very nice!
Deli
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