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Don Franklin Lexington Hyundai

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Lexington, United States

donfranklinlexingtonhyundai.com
Hyundai dealerAuto body shopAuto parts storeAuto repair shopCar dealerOil change serviceUsed car dealer· Hyundai dealer· Auto body shop· Auto parts store· Auto repair shop· Car dealer· Oil change service· Used car dealer

Don Franklin Lexington Hyundai Reviews | Rating 4.6 out of 5 stars (5 reviews)

Don Franklin Lexington Hyundai is located in Lexington, United States on 3340 Richmond Rd. Don Franklin Lexington Hyundai is rated 4.6 out of 5 in the category hyundai dealerauto body shopauto parts storeauto repair shopcar dealeroil change serviceused car dealer in United States.

Address

3340 Richmond Rd

Phone

+1 8888197551

Service options

In-store shopping

Offerings

Oil changeRepair services

Open hours

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Pamela Cuffe

Amazing dealership! I had been to another dealership in Louisville the day before and was very frustrated. Mike Chisely and his finance manager were great to work with, we were able to come to a deal quickly with a vehicle that my daughter really liked. We were able to get all the options we were looking for for a great price. We would definitely recommend this dealership. Mike was very friendly and helpful.

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Jeon Gregory

If you want a Good Deal when you come at the Door Ask for Navarre Smith if he off go home come later , I was rip off from Car dealership before with hidden fees and all type of useless warranty but friend of Mine refer me to Navarre Smith ,he took care of Me but you have to be Really Patient because his super busy at the end of the day your patience will pay for .I was in a situation I needed a Honda Civic newer model ,he was able to find it for me and my range price tell him straight forward how much you have and what you want if you don’t know what you want I’ll help you out I cannot talk about the other salesman but I think they are good too Don Franklin do not pay me to say anything on this post I take full responsibility I am honnest and legit that why I am number one in Kentucky google contributor . One more thing free water and clean bathroom.

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Beth Hamilton

Customer service was wonderful! We went to a few dealers to check out vehicles before landing at Don Franklin and let me tell you, their customer service was 100% better than the others. They gave us a great price on our trade-in, worked quickly to get us out of there as fast as possible, and got us a great rate on our auto loan. We left with an amazing vehicle and you could not ask for anything better! Thank you to Darryl Bond and his management team for great customer service.

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Hollie Sharpe

I was referred to Misty Roberts by another extremely satisfied Don Franklin Hyundai customer that I met by pure happen chance in Cincinnati, OH. When I approached this lady to the inquire about her Hyundai Palisades satisfaction, she was excited to tell me about her car and her wonderful experience working with Misty. My wife and I had determined we were interested in. Palisades. After visits a couple of other dealers I called Misty. I found her to extremely knowledgeable about the Palisades. She was very customer focused, pleasant and professional. Our buying experience was very pleasant. HLS

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Affiliate M+P

I bought a brand new Hyundai Santa Fe 2020 from Don Franklin as an out of state customer, so naturally I did not check the new vehicle prior to taking delivery. I noticed on Autotrader the price was unusually low for this vehicle. I took delivery by meeting a driver and did not bother to check under the hood because it was a new car, who checks under the hood of a new car? Big mistake and I was taken advantage of. They sent me a vehicle that had extensive damage to the engine from a rodent which I noticed around 30 days later from engine insulation literally falling out from underneath the vehicle. I contacted the sales representative, Nicholas Sexton, who instead of offering to make the situation right accused me of having had this damage within 30 days after receiving the car, while my car was sitting in a new houses garage in Nashville, TN and I was under quarantine. After several days of getting nowhere with the dealership I contacted Hyundai Corporate and the dealership finally offered to replace the car with a new undamaged vehicle. Had it not been for Hyundai Corporate I don't believe this dealership would have done the right thing. Awful experience, I'll never buy another Hyundai again because of this one fraudulent dealership who sold me a new vehicle which was extensively damaged and they knew beforehand I most likely wouldn't check under the hood upon delivery. After receiving the replacement vehicle I was sent paperwork for signature after being on vacation during the 4th of July holidays. I sent the paperwork back and was texted this morning (7 days later) saying a man had been to my house and office looking for me in Nashville. I had no prior notice to this text that he needed my signature and would have been happy to give it to him had I been in town. I now have had to file a second complaint with Hyundai corporate since they seem to be the only decent people associated with this dealership.

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