Lexington, United States
1666 Massachusetts Ave
$$$
+1 7818626867
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
What a wonderful shopping experience! If you're thinking about getting a massage chair, I highly recommend Hitrons. We're certainly glad we went there and tried the chairs before purchasing, since body shape and personal comfort preferences factor heavily into choosing the right model. With the store's Covid-19 policies, you have to make an appointment to view and experience the massage chairs. This meant we had the whole store to ourselves, which is quite nice especially during a pandemic, and we were able to check out a wide variety of chairs. The staff was very knowledgeable and friendly. They spent a lot of time making sure that everything was safe and clean; that we were comfortable using the chairs; and that we got the most out of their features. We especially appreciated that there was absolutely no time or sales pressure from the staff. If anything, they were a bit surprised we didn't want to have longer massages from each model. Delivery was also very well done. They carefully delivered and quickly assembled the chair before walking us through proper use of the chair. Special thanks to Hyejung for her communication and assistance.
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We are very happy with our massage chair from Hitrons. There service was wonderful! The staff is very knowledgeable and they let you take as much time as you like an all their chairs.
bought a massage chair here. got good price, very fast delivery, good customer service. highly recommend!
Amazing service and product!!! Facing unknow Covid 19 situation, we are lucky to have the additional Dimchae Kimchi refrigerator with huge freezer space and air cleaner (included for free). It was lifesaving experience for us. The delivery was made as promised and serviceman installed it less than an hour. Thank you for your great product and service!
We are very pleased with our purchase from Hitrons. The customer service was excellent. This family-owned business was very responsive to our many questions, knowledgeable about their products, and encouraged us to look at several options with absolutely no upselling attempts. Hitrons sells a wide range of domestic electronics at many price points, with some very good sale prices and warranties. Their free delivery service is impeccable. We recommend this company very highly.
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