Lexington, United States
46 Burlington St
N/A
+1 6172130007
Did a great job on the photo scanning of hundreds of my old photos. Great quality and asked some useful questions. I'll definitely work with them again. (It's not a store, BTW, it's a nice family's house.)
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In mid October, 2018, I delivered an bin of family photos to Lexington Photo Scanning. I chose them because I wanted to bring my project to a family run business vs. a major chain like Wallmart. I told the owner's son that I was not in a hurry. However, in mid-December when I had no communication from Lexington Photo Scanning, I wrote to the owner. He replied that my photos would be available in mid to late January, 2019, due to the Christmas holidays. I confirmed that mid-January would be acceptable, but, again, heard nothing back. In mid-January, I wrote again to the owner who said he was vacationing in FL until March but his son could assist me. Two more weeks passed and by the end of January, there was still with no communication about the status of my project. I then wrote asking to pick up my family photos, that they not proceed with the scanning. Needless-to-say, I am very dissatisfied with this small business and would not recommend it to anyone. I had a house built in less time. The total lack of responsiveness by Lexington Photo Scanning is unacceptable
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