Lexington, United States
485 E Nelson St
N/A
+15404632175
The ladies are always helpful. I had a 50.00 coupon that was still active. I have never had a bad experience at the Schewel Sore in Lexington. Good job ladies.
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Wouldn't take care of a faulty matress because tag was missing.we are sleeping on a 1000 dollar sunken mattress. They are friendly but poor quality.
Our local Schewels is a nice store. Friendly, clean, good selection for its size. The only reason for the 4 star is because we just recently purchased a refrigerator from them. We had to take the floor model due to low inventory in the warehouse and there was no guarantee the two remaining would be available. I asked if they had a box for delivery purposes and was told yes. My husband checked out and when told his total he questioned if it included delivery and the 5 year warranty because it did not add up. He was told yes and given the warranty paperwork, etc... We were given discounts so he didn't think anymore about it. When it was delivered it was not wrapped nor in its box and had been scratched and dented. Not terrible but I notice it and was disappointed. We called and they said they would give us a 50 dollar credit since we were given other discounts at time of purchase. Two days later they called my husband and said they had not included the warranty when he paid and asked him to pay over the phone. He did of course but we both felt it was not handled well at all. Friendly people, but not totally happy with the overall experience.
Employees were very helpful and polite. Quality products at good prices.
Wonderful team of women who took the time to help us when we had exhausted all local stores near our home. They will certainly continue to receive our return business and I recommend them for anyone. They even stayed late to make sure we were taken care of same day!!
Deli
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