Liberty, United States
800 Birmingham Rd
N/A
+1 8167816543
In-store shopping
Buys used goodsOil changeRepair services
I have never before had the pleasure of working with such wonderful and generous people. They are an amazing business to work with and they are beyond helpful! If I have any questions about my vehicle or if I need to get in for an oil change, they are able to help me and answer all of my questions in a timely and professional manner. The fact that they are able to work with me and my busy schedule and they are all so nice. As a college student and a basically full time worker, I had a hard time finding a dealership that would work with me and help me until I stumbled upon C.A.R.S of Liberty! They are generous, flexible, and professional. You really do feel like you are part of the family when you get a car from them and that is precisely what I look for in a family owned business. You are not just another face to them. Every person is a priority and they are more than happy to help you. I very much so recommend going to C.A.R.S if you are in need of a vehicle!
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I would absolutely, most definitely NOT recommend buying a car from them! The most important thing they FAIL to advertise anywhere on their website or even explain during the purchase of the car was the you're only \LEASING\ the vehicle! After you make 29 payments at 400 a pop, they give you the option to purchase the vehicle for a small fee of just 1700, on top of all the money you've already paid! Guess that's why they gladly take your large down payment and do no income or credit checks! My nightmare finally ended when they repossessed my car (just a couple days after the quarantine on the city was lifted) with less than 18 hours notice that my car insurance had expired! Knowing I couldn't possibly get insurance in the middle of the night and that it hadn't even been expired by more than 3 weeks! Then wanted 1700 to get it back, after their 3 day \lender inspection\! Guess that they got their 500 repo fee or the money from the 2 weeks when they had possession of the car, that they had the nerve to tack on! After retrieving my belongings from the vehicle, I noticed that the bumper of the car was pulled away at least an inch from the car and the turn signal light was hanging from the car, clearly the handy work of the genius who towed the car! And instead of being worried that I was driving it without insurance, they should have been more worried about all the damage done by the person who almost pulled the bumper off the car and fk'd up the rim when they towed it! I took the car in for a SCHEDULED oil change, that ended up taking over 2 hours because they didn't have an oil filter for my car, conveniently! They also cut then hid all the wires to the OnStar system in my rear-view mirror they had the nerve to act shocked when I asked if they knew why OnStar could not locate my car with a signal! Instead of being honest and saying the OnStar system interfered with the GPS locator they put on the car! Even 1 star is 1 star too many!!
My Jeep broke down during winter early 2020. I moved out of town so there wasn't alot of time for me to shop to get a car. Their website was super informative and they responded to my inquiry. It was very simple. I drove two cars and made my decision on a 2005 Grand Am. The car was clean and nice to look at. Easy terms a simple down payment and proof of insurance got me back on the road in less than an hour. I loved that they offered the trip to the dmv, plates, and had a 90 day warranty in this lease. There was a time I needed a repair done and they gave me a loaner. I thought that was awesome! If you need anything they are there to help. During the pandemic they deferred payments to customers in a bind. That's amazing for a family owned business! I'm very happy to have become part of the Cars Inc family. If you need a second chance at financing a car please give their lease arrangement a try!
I’ve had great experiences here in the past, and a recent visit to remove a dent was done very well. Somehow, some overspray paint got on my vehicle, but the owner agreed to remove it even though he wasn't sure how it happened. It's nice to see a business that really cares about it's customers and is willing do what it takes to keep them coming back - which I will do.
I highly recommend C.A.R.S.! I have leased 2 cars from here, and my mother and sister also lease their cars from here! They are friendly, honest and really care about helping people and providing quality cars and service! The cars are great, the people are amazing and I would always recommend C.A.R.S. for anyone looking to buy or lease an affordable, quality car! I want to thank them for several years of awesome service! The best customer service and experience ever! Go to C.A.R.S!
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