Liberty, United States
410 N Church Rd
N/A
+1 8167929922
Wheelchair-accessible entrance
Went in today to inquire about renting a trailer for Friday or Saturday of this week & was disrespected by an employee behind the register as I was speaking w the respectful young lady whom I believe is an owner. I have rented from this local business (3) three times in the past & I DO NOT & WILL NOT plan to give my hard earned income to Liberty Rental 4 U again or recommend their business to any more of my Clients or Colleagues until the smart mouth cashier has moved on . It’s VERY SAD that she is a front line representative of a an otherwise great local business w great founders.
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We had to replace a broken sewer line in the middle of a winter storm. Knowing how unpredictable Missouri weather is they went above and beyond helping me work around the storm. They were truly the only positive part of the entire experience. Very grateful for the exceptional customer service.
I called to rent a UHaul 10 mins before closing time and communicated we were on our way and less than 1 mile away.. when we arrived, they had closed their doors (even though they knew we were on our way) and would not rent us a vehicle saying they were closed. I spoke w the OWNER and explained the situation, telling him the service agent on the phone gave us NO INDICATION that if we arrived at 5p (their closing time) they would not rent us a vehicle.... I have NEVER been treated by a local business owner w such disrespect and would NOT recommend doing business w this company. THANKFULLY, We went to HOME DEPOT who was efficient, easy to work with and very accommodating. If you’re looking to rent a vehicle, I recommend a business who values the customer.
Very helpful and good prices!
Excellent and attentive staff. Good variety of products for rent. You can also fill your propane tank at a good price. I've rented a chainsaw, and an \electric eel\ and was fully briefed on the safety features as well as proper use. They don't just hand you a chainsaw and wave bye bye but make sure you know how to start it, and how to use the included safety equipment.
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