Gaithersburg, United States
7928 Queenair Dr
N/A
+1 2403564357
This place sucks. They have stood me up twice now. Appointment made. Drove an hour to be here. They are closed.
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Came from a different interlock service due to install issues. From the beginning they've been friendly and helpful. After reading most reviews I decided to post because most people can't follow instructions. Don't expect them to override policies they have to enforce. Make sure to actually read their policy and procedures at the time of install to avoid inconveniences. Always make it out within 30-45 min.
-5 stars! Unprofessional is an understatement. These people are THEIF’S. Went to have an interlock installed on my vehicle to help a family member get their Drivers License reinstated. The device seemed to malfunction all the time requiring the unwanted appointments and unwanted fees. As if that wasn’t bad enough the shop removed the remote start that was installed on my vehicle and never mentioned anything about it. It was not until I took my vehicle to get serviced at my local Toyota dealership and had them check out why my remote start was not working when I was informed that it was completely removed. When confronting the shop about it they were completely in denial that they removed it. THEIFS!!! I will be getting to the bottom of this issue even if it requires filing a police report. Do not give them your business please get your needs met else were.
This place is trash. I would gove it ZERO stars if it allowed me to. Stay away, rude staff, unprofessional, and they’re incompetent. They schedule appointments, and that doesn't mean anything. You will be waiting for 2 hours anyway. Rockville location is them too, just go to another provider Period!
Terrible place. On several occasions needed to call main number I have been placed as long as 1.5 hours. Just to tell me that they're system is down. Missed appointment because that was the whole purpose of calling in and then they want to charge me for missing apointment. Now I have been trying to schedule the interview time be removed, and yet again no surprises I'm comming up on 3 weeks of trying to schedule this and now my vehicle is locked out and they say there system is down again. I would not recommend this for anyone. U call and ask for a sales rep and the phone is picked up within 30 secs. Once they have u and u are already paying for services I guess they figure u don't have a choice. NEVER AGAIN
Deli
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