Bothell, United States
11818 N Creek Pkwy S #100
N/A
+1 8665892722
Wow! What an amazing team. 5 stars!! I should have written this review years ago as I have been a long time user of the LightScalpel laser CO2 laser. What triggered this review was I just had to call LightScapel to discuss a few things and the customer success team there is #1. From Peter Vitruk, the humble leader of this amazing team, to David, Kim, Chris Daniel, Tim, Bryan - and all the external reps like Kelly, Kirk and Gale - they are all on the same page and speak with one voice. If I was to spotlight their internal values from and outside customer perspective their culture is rooted in laser education, customer satisfaction and excellence in all they do. At health:latch, we do a lot of infant laser frenectomies and I can clearly state that without the LightScalpel CO2 laser we could not have the outcomes that we do daily. Peter and the entire team believe in - and are humbled by - the fact that their CO2 laser tool has allowed for the flawless treatments of so many patients struggling with various oral and health related issues. When a company cares enough to organize the education behind the product, you know they care about their customers. LightScalpel is a breath of fresh air in the healthcare world today. Radically kind, James Thomas DDS MS
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After years of debate, I purchased a LightScalpel laser this year. I highly recommend taking a hands on course from their company. The knowledge learned during that meeting, and actually using their laser proved to me that without a question this is the best soft tissue laser on the market. The whole team is a wealth of knowledge and unlike Solea, they aren’t pushy with sales and you’re paying less than a 1/3 of the price for a more effective and safer laser. Kirk was my rep and our install day went well, we saw a wide breath of procedures and I felt confident during my first infant frenectomy. One thing that was helpful was Dr. Baxter’s website TongueTieAL.com, seeing the procedures and he also provides editable forms to help you get started, he also has great CEs on Dentaltown. I wanted to thank the whole team and Peter for making the complicated easy.
Great company with fantastic products and awesome customer service.
Deli
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