Lihue, United States
3083 Akahi St. Loft
N/A
+1 8086641052
I love my solar and power wall!! Chris was wonderful to work with. He immediately addressed our concerns and was always available to answer questions. It is because of him I give this company 5 stars.
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It took them over 8 months to get it ‘close’ to right. They went with the lowest bidder to install the equipment and they turn out to NOT KNOW WHAT THEY WERE DOING. It took the third or fourth tech to find that all the solar panels were installed incorrectly! STI then had to subcontract the job out to another AC icomoany because ALL the ACs were not working at all or with errors. This company found all kinds of installation errors and leaks in the lines and welded areas. I had to hire a wall guy to come and repai all the damage to my walls because the initial installer shot gun the openings to the wall units to find the lines (STI’s insurance paid for the cost of repairs; at least). The large 18K unit in the LR knocks at night and since May of 2018 STI and their ‘expert’ techs CAN’T figure out why. While in contact with the owner about all the issues he kept mentioning to me how expensive the installation to my house has become for him. I don’t see how that’s any of my concern when he went with the lowest bidder to do the job in the first place. Don’t trust this company! I have to turn the radio station now every time I hear their advertisement.
Deli
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