Fort Lauderdale, United States
5440 NW 33rd Ave #106
N/A
+1 9546772514
Your first order with Lincare - done in office will be outstanding and everyone is incredibly helpful. After that, when you call in to the 800 number, they will have no idea what to do, how to order your supplies, insist on telling you your insurance information, but if you changed your insurance, they will have no idea what to do. I have been a month with duct taped hoses and superglued nose cannula because they cannot change my insurance - you can provide the information multiple times, but they will have no idea what you are talking about. The level of incompetence is amazing. I have no idea how to be clearer with them. I was just told they have no record of me trying to change my insurance - despite the previous person telling me the had up my notes and saw I tried to change it three times in the past month. In office- great. Using 800 number - awful at best. Later... I have now been on hold for over 30 minutes after being told that I never gave them the new insurance information. The previous person told me that I had provided the new information three times. Awful company when using their 800 number.
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Hello, I would like to take a moment to say thanks again to LinCare Ft. Lauderdale Fl Office I’m so grateful that the phone was answered and Assitance was sent quickly to my rescue as I was in bad shape and almost passed Out, feeling extremely exhausted uncomfortable, being a long ways from home, I ran completely out of portable oxygen because of a malfunction with the equipment.... Albert, you are doing an amazing job with that office excellent customer service and making patients a priority I could’ve fell Out!! Rick sacrifice the time and made me a priority So So grateful they all came to work and was the ones I dealt with because my life was challenged and they made it happen High five!!!! to your office and everyone that took part in my life and and could’ve been death situation... this office deserves huge BONUSES!!!! Happy holidays to you all and Gods most Richest Blessings !!!
I was concerened with the reviews, but my doctor recommended Lincare. I beleive they are under new management now. I just met with Rick to pick up my medical equipment. He saw me right away, explained everything with great detail, and made it easy to understand. 5 stars for sure. Rick was an absolute pleasure to deal with. I wish more people were like him.
I was ready to cancel Lincare until Rick Atwood helped greatly with a respirator. I have a trach amoung other issues and Rick's care and knowledge of respiratory issues is fantastic. And they have a 24 hr. help line.
Lincare has always been super helpful to our practice and our patients. The staff is knowledgeable and willing to spend the extra time on the phone helping to solve our patient's problems. Our patients have also been happy with the service they've received from Lincare as well.
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