Wichita, United States
7803 E Osie St #105
N/A
+1 3166844689
First day dealing with Lincare, not impressed in the least! Got home with the new mask that they said would work well and it was way to small. So I call them to ask if I can exchange it for a bigger one. Their response was we'll have the tech call you to make an appointment. Three and a half hours later I have to call them back and again I have to make an appointment for less than a five minute mask exchange! REALLY is there no customer service at all? Would not recommend these people to anyone! apparently they have more customers than they want. I'm going to see about going somewhere else, they don't want my business anyhow.
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This company is a big joke. They have rude employees and can’t figure out how to do their job They are very rude with elderly customers They will not return phone calls My father has been on oxygen since October 11th 2020 today is dec 21st 2020 I have called these people so much for the same thing and each time im told a different story So ready to switch my father to another company If you love your friends or family and they need oxygen DO NOT go to this company You will get nothing but stress and the run around from them
Guy driving the company van, license plate 536KYP, almost killed me on the road!! He was flying down Central, between Ridge and Tyler Rd, going at least 65mph. Then he swerved into the right lane, where there were cars (including mine), and we all had to hit our brakes!!! If this is how you do business, people should stay away!!!
If I could give negative ratings I would! I picked my machine up on 07/22/20. I was told that I owe less than 500. Cool! I keep getting bills for 1400. I have called them 4 times. Each time they say it is taken care of. They keep taking money out of my account even after I cancelled bill pay! I had dealings with Lincare over 8 years ago and I should have known better. They still are horrible. Because of my distrust of them, here it is 09/29/20 and I still have not unpacked or even opened my new CPAP machine. Do NOT use them.
Horrible company and LIARS! When we went in to pick up equipment for my husband we were told the 360 something we paid was all we had to pay out of pocket and insurance would cover the rest including refilled supplies that come monthly, every 6 months, and yearly. Over a month later we received a bill for over 1,000! When I called I was told, "when we submitted your claims insurance denied some of it so that's what's left." "We don't know what insurance is going to pay for until we submit the claims." Obviously their salesperson will just tell people whatever and lie to them to get the sale. Such a horrible thing to do to people who obviously need the medical supplies. Had we known they didn't actually get with insurance to see what was covered first, we would have researched their costs and other companies as well before going to them, if at all. We will not continue our business with them.
Received my CPAP here!
Have been on phone now 45 min and still no one has talked to me. What is going on? I am a professional trying to help my patient as they said they have billed for one portable canister every month and for nine years he has not used any. ?? Fraud ?? How can you bill if they have not even called.
Every time the doctor prescribes something from LinCare, I have to call to follow up. We have never gotten anything done without multiple follow-up calls. It's very frustrating working with LinCare in Wichita.
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