Lincoln, United States
4900 Vine St
N/A
+1 4024662777
Bought 24 E series custom-size windows which costed . The very good: the windows are well made and the installer B. Rice and his crew are excellent, priced reasonably, and personable. Would do it again any day with this installer and his crew. The bad: orders have been mixed up and expensive to fix. Ron the pricing person was distracted. 2 windows were not costumed properly and exceeded the external opening dimensions that were ordered; and had to be to reorder; a frosted window was not frosted (we kept it as is); a french door was in traditional style rather than contemporary one as existing ones in the house. That distraction cost me 2500 to reorder; Now (1/13) the contemporary doors are finally here (2 months later) with two left panels! I presume someone at the plant in Iowa was asleep at the wheel. Currently, I have a mismatched door with left contemporary and right traditional. The metal roll for the window cladding also disappeared from their warehouse the day before the 2d installation and will require another visit from the installer to complete the work. Ron does not answer his email regularly which makes it more frustrating, contributing to my mixed review.
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I've been working with window option specialists for going on fifteen years now or better. I'll just say it's really nice working with people who know there products inside and out. This day and age it's hard to find people who actually call you back and genuinely care about their products. Thanks guys.
Highly recommend! This team is knowledgable about their product & easy to communicate with. I really appreciate the extra step they went to advise, and guide me as I made decisions. Friendly, honest company!
Nice people who made sure my needs were met.
I had a very unique and difficult project for Mark and his crew at Window Options. My downtown Omaha 6th floor condo had an improperly installed 4 pane sliding glass door that leaked and rotted out the subfloor. Mark at Window Options was one of only two that would even bid on the project and his bid came in 3000 under the other one. There were many challenges Including just getting the materials up to the sixth floor and then replacing the subfloor. The installation crew was very professional, efficient and did an excellent, job paying attention to detail. Mark steered me to the correct sliding door from several options that now is the envy of my neighbors and most importantly doesn’t leak. I can’t say enough great things about them, I highly recommend them, Dave
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