Linden, United States
3401 Tremley Point Rd
N/A
+1 9084749000
I have no complaints at all!! Couldn't find any available on Long Island or Connecticut. Founf El Monte and they were so helpful!!! A little more than an hour away. No problems at all. Everything worked beautifully and VERY VERY clean!!! Thank you Rodney and Carl. Because of you i was able to move to Florida on the date needed!!!!
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We just completed a two-week rental with El Monte. As first time RV-ers, we did not know what to expect but really enjoyed the vehicle and the rental experience. The pickup and return process is lengthy but was well handled. At pickup, we were provided a thorough overview of the unit and its features but wished both drivers could participate. I understand limiting the office visit due to COVID-19 concerns, but with proper precautions both of us could have safely joined the RV demo. During the rental, we used their 24 hour hotline for questions and concerns. There was virtually no wait time and the agents were both pleasant and knowledgeable. On return, we were worried about being charged for made-up 'issues' as some rental places infamously do. Instead, from the moment our return agent, Rodney, greeted us with a warm smile, we felt like we were in good hands. He was thorough but efficient, took appropriate COVID-19 precautions and knew about the items documented at pickup so there was no haggling/problem. He was definitely the highlight of our interactions with staff! We recommend El Monte!
Had a super fun trip exploring the country with our El Monte RV! We had a great experience with the company too: professional, efficient, well maintained vehicles. Our RV was a pleasure to drive, with extremely comfortable sleep every night. Looking forward to next time!
This was our first RV rental. El Monte was so helpful every time I called with questions before rental and after. RV was spotless and in pristine condition. They were very diligent in marking all damage before we took the RV on pick up day which was minor. Videos were clear and easy to understand. Definitely renting from them again.
We rented from El Monte for a month-long cross-country trip and had a great experience. All their RVs are newer models, so we had perks like a more spacious bathroom and quality TV. Our RV was spotless and drove well. Rodney the manager was very helpful during pickup and dropoff and addressed all our questions thoroughly. Support through the 800 number was responsive when we had a question during our trip.
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